Orderlies

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Transport patients to areas such as operating rooms or x-ray rooms using wheelchairs, stretchers, or moveable beds. May maintain stocks of supplies or clean and transport equipment. Psychiatric orderlies are included in Psychiatric Aides.

Sample of reported job titles: Attendant, Operating Room Assistant, Orderly, Patient Care Assistant (PCA), Patient Care Technician (PCT), Patient Escort, Patient Transporter, Radiology Transporter, Transporter

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Tasks

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Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment.
Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.
Respond to emergency situations, such as emergency medical calls, security calls, or fire alarms.
Change soiled linens, such as bed linens, drapes, or cubicle curtains.
Carry messages or documents between departments.
Transport portable medical equipment or medical supplies between rooms or departments.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Collect soiled linen or trash.
Provide physical support to patients to assist them to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Separate collected materials for disposal, recycling, or reuse, in accordance with environmental policies.
Restrain patients to prevent violence or injury or to assist physicians or nurses to administer treatments.
Turn or reposition bedridden patients, alone or with assistance, to prevent bedsores.
Take and record vital signs, such as temperature, blood pressure, pulse rate, or respiration rate, as directed by medical or nursing staff.
Position or hold patients in position for surgical preparation.
Stock utility rooms, nonmedical storage rooms, or cleaning carts with supplies.
Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs.
Stock or issue medical supplies, such as dressing packs or treatment trays.
Transport bodies to the morgue.

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Technology Skills

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Medical software — Electronic medical record EMR software; GE Healthcare Centricity EMR; Medical record charting software
Operating system software — Microsoft Windows

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

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Skills

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Service Orientation — Actively looking for ways to help people.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking — Talking to others to convey information effectively.

Abilities

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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without “giving out” or fatiguing.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Speech Recognition — The ability to identify and understand the speech of another person.
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Speech Clarity — The ability to speak clearly so others can understand you.
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.

Work Activities

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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Detailed Work Activities

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Adjust positions of patients on beds or tables.
Clean medical equipment.
Move patients to or from treatment areas.
Dispose of biomedical waste in accordance with standards.
Transport biological or other medical materials.
Clean patient rooms or patient treatment rooms.
Assist patients with daily activities.
Hold patients to ensure proper positioning or safety.
Assess physical conditions of patients to aid in diagnosis or treatment.
Record vital statistics or other health information.
Stock medical or patient care supplies.
Feed patients.

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Work Context

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Contact With Others — 95% responded “Constant contact with others.”
Exposed to Disease or Infections — 89% responded “Every day.”
Physical Proximity — 87% responded “Very close (near touching).”
Telephone — 90% responded “Every day.”
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 83% responded “Every day.”
Indoors, Environmentally Controlled — 91% responded “Every day.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 73% responded “Continually or almost continually.”
Spend Time Walking and Running — 70% responded “Continually or almost continually.”
Spend Time Standing — 64% responded “Continually or almost continually.”
Importance of Being Exact or Accurate — 63% responded “Extremely important.”
Responsible for Others’ Health and Safety — 69% responded “Very high responsibility.”
Work With Work Group or Team — 72% responded “Extremely important.”
Face-to-Face Discussions — 74% responded “Every day.”
Frequency of Decision Making — 72% responded “Every day.”
Spend Time Bending or Twisting the Body — 47% responded “Continually or almost continually.”
Spend Time Making Repetitive Motions — 57% responded “Continually or almost continually.”
Time Pressure — 68% responded “Every day.”
Impact of Decisions on Co-workers or Company Results — 52% responded “Very important results.”
Importance of Repeating Same Tasks — 51% responded “Extremely important.”
Freedom to Make Decisions — 50% responded “Some freedom.”
Deal With Unpleasant or Angry People — 44% responded “Once a week or more but not every day.”
Coordinate or Lead Others — 44% responded “Extremely important.”
Consequence of Error — 54% responded “Extremely serious.”
Structured versus Unstructured Work — 53% responded “Some freedom.”
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — 40% responded “Every day.”
Frequency of Conflict Situations — 52% responded “Every day.”
Deal With External Customers — 38% responded “Extremely important.”
Exposed to Contaminants — 46% responded “Every day.”
Cramped Work Space, Awkward Positions — 32% responded “Every day.”
Level of Competition — 38% responded “Moderately competitive.”
Responsibility for Outcomes and Results — 27% responded “No responsibility.”

Job Zone

Title	Job Zone Two: Some Preparation Needed
Education	These occupations usually require a high school diploma.
Related Experience	Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training	Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range	(4.0 to < 6.0)

Education

Percentage of Respondents	Education Level Required
89	High school diploma or equivalent
7	Less than high school diploma
4	Post-secondary certificate

Credentials

Interests

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Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

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Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Integrity — Job requires being honest and ethical.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Persistence — Job requires persistence in the face of obstacles.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Work Values

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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Employment Trends

Median wages (2020)	$14.44 hourly, $30,030 annual
State wages
Local wages	ZIP Code:

Employment (2020)	44,000 employees
Projected growth (2020-2030)	Average (5% to 10%)
Projected job openings (2020-2030)	5,800
State trends

Top industries (2020)	Health Care and Social Assistance

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

American Heart Association
National Association for Home Care and Hospice
National Council of State Boards of Nursing
National Network of Career Nursing Assistants
Occupational Outlook Handbook: Nursing assistants and orderlies

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.