Automotive Service Technicians and Mechanics

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Diagnose, adjust, repair, or overhaul automotive vehicles.

Sample of reported job titles: Automobile Mechanic (Auto Mechanic), Automotive Drivability Technician (Auto Drivability Tech), Automotive Mechanic (Auto Mechanic), Automotive Service Technician (Auto Service Tech), Heavy Line Technician, Lube Technician, Master Automotive Technician (Master Auto Tech), Mechanic, Quick Service Technician (Quick Service Tech), Service Technician (Service Tech)

Tasks

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Test drive vehicles and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.
Inspect vehicles for damage and record findings so that necessary repairs can be made.
Test and adjust repaired systems to meet manufacturers’ performance specifications.
Repair, reline, replace, and adjust brakes.
Estimate costs of vehicle repair.
Review work orders and discuss work with supervisors.
Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
Confer with customers to obtain descriptions of vehicle problems and to discuss work to be performed and future repair requirements.
Align vehicles’ front ends.
Test electronic computer components in automobiles to ensure proper operation.
Tear down, repair, and rebuild faulty assemblies, such as power systems, steering systems, and linkages.
Perform routine and scheduled maintenance services, such as oil changes, lubrications, and tune-ups.
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
Plan work procedures, using charts, technical manuals, and experience.
Maintain cleanliness of work area.
Align wheels, axles, frames, torsion bars, and steering mechanisms of automobiles, using special alignment equipment and wheel-balancing machines.
Tune automobile engines to ensure proper and efficient functioning.
Repair, replace, or adjust defective fuel injectors, carburetor parts, and gasoline filters.
Repair and service air conditioning, heating, engine cooling, and electrical systems.
Disassemble units and inspect parts for wear, using micrometers, calipers, and gauges.
Change spark plugs, fuel filters, air filters, and batteries in hybrid electric vehicles.
Overhaul or replace carburetors, blowers, generators, distributors, starters, and pumps.
Repair or replace parts such as pistons, rods, gears, valves, and bearings.
Rewire ignition systems, lights, and instrument panels.
Install, adjust, or repair hydraulic or electromagnetic automatic lift mechanisms used to raise and lower automobile windows, seats, and tops.
Rebuild parts, such as crankshafts and cylinder blocks.
Conduct visual inspections of compressed natural gas fuel systems to identify cracks, gouges, abrasions, discoloration, broken fibers, loose brackets, damaged gaskets, or other problems.
Diagnose and replace or repair engine management systems or related sensors for flexible fuel vehicles (FFVs) with ignition timing, fuel rate, alcohol concentration, or air-to-fuel ratio malfunctions.
Repair or rebuild transmissions.
Retrofit vehicle fuel systems with aftermarket products, such as vapor transfer devices, evaporation control devices, swirlers, lean burn devices, and friction reduction devices, to enhance combustion and fuel efficiency.

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Technology Skills

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Accounting software — Mitchell Manager Invoicing System
Analytical or scientific software — Blue Streak Electronics Buell Diagnostic; CODA Engine Analysis System; Nexiq Tech HDS Suite for Palm; SPX/OTC Genisys ConnecTech PC (see all 5 examples)
Calendar and scheduling software — Scheduling software
Computer aided manufacturing CAM software
Data base reporting software — Genisys Fast Fixes
Data base user interface and query software — Data entry software ; Database software; Recordkeeping software; Work order management software (see all 6 examples)
Electronic mail software — IBM Notes ; Microsoft Outlook
Enterprise resource planning ERP software — SAP
Facilities management software — Alliance Automotive Shop Controller; Amcom AUTOS2000; Scott Systems MaxxTraxx Pro; Snap-On ShopKey (see all 6 examples)
Information retrieval or search software — Online service manual database software; Technical manual database software
Internet browser software
Office suite software — Microsoft Office
Operating system software — Microsoft Windows
Project management software — Estimating software
Spreadsheet software — Microsoft Excel
Video creation and editing software — YouTube
Word processing software — Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

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Skills

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Repairing — Repairing machines or systems using the needed tools.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Operation and Control — Controlling operations of equipment or systems.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Speaking — Talking to others to convey information effectively.
Time Management — Managing one’s own time and the time of others.

Abilities

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Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition — The ability to identify and understand the speech of another person.
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Written Comprehension — The ability to read and understand information and ideas presented in writing.

Work Activities

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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Detailed Work Activities

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Operate transportation equipment to demonstrate function or malfunction.
Adjust equipment to ensure optimal performance.
Inspect vehicles to determine overall condition.
Record information about parts, materials or repair procedures.
Test mechanical systems to ensure proper functioning.
Replace worn, damaged, or defective mechanical parts.
Adjust vehicle components according to specifications.
Repair non-engine automotive or vehicle components.
Confer with coworkers to coordinate work activities.
Estimate costs for labor or materials.
Read work orders or descriptions of problems to determine repairs or modifications needed.
Troubleshoot equipment or systems operation problems.
Confer with customers or users to assess problems.
Align equipment or machinery.
Disassemble equipment for maintenance or repair.
Reassemble equipment after repair.
Test electrical circuits or components for proper functioning.
Clean work areas.
Inspect mechanical components of vehicles to identify problems.
Plan work procedures.
Service vehicles to maintain functionality.
Repair worn, damaged, or defective mechanical parts.
Disassemble equipment to inspect for deficiencies.
Repair defective engines or engine components.
Service heating, ventilation or air-conditioning (HVAC) systems or components.
Service green vehicles to make repairs or maintain good working order.
Rebuild parts or components.
Inspect gas systems or components to identify leaks or other potential hazards.
Rewire electrical or electronic systems.
Install vehicle parts or accessories.

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Work Context

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Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
Spend Time Standing — How much does this job require standing?
Time Pressure — How often does this job require the worker to meet strict deadlines?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
Telephone — How often do you have telephone conversations in this job?
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
Responsible for Others’ Health and Safety — How much responsibility is there for the health and safety of others in this job?
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
Deal With External Customers — How important is it to work with external customers or the public in this job?
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
Spend Time Walking and Running — How much does this job require walking and running?
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?

Job Zone

Title	Job Zone Three: Medium Preparation Needed
Education	Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate’s degree.
Related Experience	Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training	Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
SVP Range	(6.0 to < 7.0)

Credentials

Interests

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Interest code: RIC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Persistence — Job requires persistence in the face of obstacles.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.

Work Values

All 3 displayed

Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Related Occupations

All 10 displayed

49-2092.00	Electric Motor, Power Tool, and Related Repairers
49-2096.00	Electronic Equipment Installers and Repairers, Motor Vehicles
49-3031.00	Bus and Truck Mechanics and Diesel Engine Specialists
49-3041.00	Farm Equipment Mechanics and Service Technicians
49-3042.00	Mobile Heavy Equipment Mechanics, Except Engines
49-3051.00	Motorboat Mechanics and Service Technicians
49-3052.00	Motorcycle Mechanics
49-9012.00	Control and Valve Installers and Repairers, Except Mechanical Door
49-9041.00	Industrial Machinery Mechanics Bright Outlook
53-6051.07	Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation

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