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Cashiers

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Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.


Sample of reported job titles: Cashier, Center Aisle Cashier, Central Aisle Cashier, Checker, Customer Assistant, Sales Associate, Toll Collector


Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information


Tasks

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  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.See more occupations related to this task.
  • Answer customers’ questions, and provide information on procedures or policies.See more occupations related to this task.
  • Help customers find the location of products.See more occupations related to this task.
  • Issue receipts, refunds, credits, or change due to customers.See more occupations related to this task.
  • Greet customers entering establishments.See more occupations related to this task.
  • Supervise others and provide on-the-job training.See more occupations related to this task.
  • Assist customers by providing information and resolving their complaints.See more occupations related to this task.
  • Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.See more occupations related to this task.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.See more occupations related to this task.
  • Answer incoming phone calls.See more occupations related to this task.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.See more occupations related to this task.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers’ items.See more occupations related to this task.
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.See more occupations related to this task.
  • Offer customers carry-out service at the completion of transactions.See more occupations related to this task.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.See more occupations related to this task.
  • Calculate total payments received during a time period, and reconcile this with total sales.See more occupations related to this task.
  • Keep periodic balance sheets of amounts and numbers of transactions.See more occupations related to this task.
  • Compute and record totals of transactions.See more occupations related to this task.
  • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.See more occupations related to this task.
  • Sort, count, and wrap currency and coins.See more occupations related to this task.
  • Weigh items sold by weight to determine prices.See more occupations related to this task.
  • Issue trading stamps, and redeem food stamps and coupons.See more occupations related to this task.
  • Pay company bills by cash, vouchers, or checks.See more occupations related to this task.
  • Post charges against guests’ or patients’ accounts.See more occupations related to this task.
  • Request information or assistance, using paging systems.See more occupations related to this task.
  • Process merchandise returns and exchanges.See more occupations related to this task.
  • Cash checks for customers.See more occupations related to this task.
  • Sell tickets and other items to customers.See more occupations related to this task.
  • Compile and maintain non-monetary reports and records.See more occupations related to this task.

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Technology Skills

Show fewer All 7 displayed     Show 15 tools used
  • Accounting software — Bookkeeping softwareSee more occupations related to this technology.
  • Data base user interface and query software — Database software; ReliaSoft PrismSee more occupations related to this technology.
  • Medical software — Electronic medical record EMR softwareSee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Operating system software — Handheld computer device software; Microsoft Windows Hot technology ; Palm OS Hot technologySee more occupations related to this technology.
  • Point of sale POS software — AFEXDirectSee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.See more occupations related to this knowledge.

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Skills

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  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.

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Abilities

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  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.

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Work Activities

Show fewer All 21 displayed
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.See more occupations related to this activity.

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Detailed Work Activities

Show fewer All 24 displayed
  • Reconcile records of sales or other financial transactions.See more occupations related to this activity.
  • Process sales or other transactions.See more occupations related to this activity.
  • Answer customer questions about goods or services.See more occupations related to this activity.
  • Explain technical product or service information to customers.See more occupations related to this activity.
  • Calculate costs of goods or services.See more occupations related to this activity.
  • Maintain records of sales or other business transactions.See more occupations related to this activity.
  • Issue money, credit, or vouchers.See more occupations related to this activity.
  • Provide customers with general information or assistance.See more occupations related to this activity.
  • Monitor sales activities.See more occupations related to this activity.
  • Greet customers, patrons, or visitors.See more occupations related to this activity.
  • Supervise sales or support personnel.See more occupations related to this activity.
  • Train sales personnel.See more occupations related to this activity.
  • Calculate weights, volumes or other characteristics of materials.See more occupations related to this activity.
  • Prepare cash for deposit or disbursement.See more occupations related to this activity.
  • Clean work areas.See more occupations related to this activity.
  • Pay charges, fees, or taxes.See more occupations related to this activity.
  • Answer telephones to direct calls or provide information.See more occupations related to this activity.
  • Record sales or transactions data.See more occupations related to this activity.
  • Package objects for shipping.See more occupations related to this activity.
  • Prepare outgoing shipments.See more occupations related to this activity.
  • Communicate with other workers to coordinate activities.See more occupations related to this activity.
  • Sell products or services.See more occupations related to this activity.
  • Assist customers to ensure comfort or safety.See more occupations related to this activity.
  • Stock products or parts.See more occupations related to this activity.

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Work Context

Show fewer All 19 displayed
  • Contact With Others — 84% responded “Constant contact with others.”See more occupations related to this work context.
  • Deal With External Customers — 77% responded “Extremely important.”See more occupations related to this work context.
  • Face-to-Face Discussions — 68% responded “Every day.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 62% responded “Extremely important.”See more occupations related to this work context.
  • Work With Work Group or Team — 63% responded “Extremely important.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 78% responded “Every day.”See more occupations related to this work context.
  • Spend Time Standing — 66% responded “Continually or almost continually.”See more occupations related to this work context.
  • Telephone — 65% responded “Every day.”See more occupations related to this work context.
  • Physical Proximity — 72% responded “Moderately close (at arm’s length).”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 41% responded “Very important results.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 35% responded “Every day.”See more occupations related to this work context.
  • Frequency of Decision Making — 47% responded “Every day.”See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 41% responded “Continually or almost continually.”See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 55% responded “Continually or almost continually.”See more occupations related to this work context.
  • Coordinate or Lead Others — 39% responded “Important.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 42% responded “Very important.”See more occupations related to this work context.
  • Freedom to Make Decisions — 44% responded “Limited freedom.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 40% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 33% responded “Limited freedom.”See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
68   High school diploma or equivalent

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30   Less than high school diploma
1   Post-secondary certificate

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Credentials

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Interests

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Interest code: CE   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.

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Work Styles

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  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.

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Work Values

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  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.See more occupations related to this work value.

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Related Occupations

Show fewer All 9 displayed
35-2011.00 Cooks, Fast Food
35-3023.00 Fast Food and Counter Workers Bright Outlook
35-3031.00 Waiters and Waitresses Bright Outlook
35-9031.00 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop   Bright Outlook Bright Outlook
39-3031.00 Ushers, Lobby Attendants, and Ticket Takers
39-3091.00 Amusement and Recreation Attendants Bright Outlook
41-2012.00 Gambling Change Persons and Booth Cashiers
41-2021.00 Counter and Rental Clerks
53-7065.00 Stockers and Order Fillers Bright Outlook

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