Correctional Officers and Jailers

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Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions.

Sample of reported job titles: Correctional Officer, Correctional Sergeant, Corrections Officer (CO), Deputy Jailer, Detention Deputy, Detention Officer, Jail Officer, Jailer, Jailor

Tasks

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Conduct head counts to ensure that each prisoner is present.
Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Maintain records of prisoners’ identification and charges.
Record information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
Guard facility entrances to screen visitors.
Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
Settle disputes between inmates.
Conduct fire, safety, and sanitation inspections.
Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
Use nondisciplinary tools and equipment, such as a computer.
Participate in required job training.
Counsel inmates and respond to legitimate questions, concerns, and requests.
Issue clothing, tools, and other authorized items to inmates.
Assign duties to inmates, providing instructions as needed.
Process or book convicted individuals into prison.
Search for and recapture escapees.
Inspect mail for the presence of contraband.
Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
Arrange daily schedules for prisoners, including library visits, work assignments, family visits, and counseling appointments.
Supervise and coordinate work of other correctional service officers.
Sponsor inmate recreational activities, such as newspapers and self-help groups.

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Technology Skills

All 9 displayed Show 28 tools used

Data base management system software — Corrections housing software
Data base user interface and query software — 3M Electronic Monitoring; Guardian RFID; Jail management software; Microsoft Access
Document management software — Adobe Systems Adobe Acrobat
Internet browser software — Web browser software
Office suite software — Microsoft Office
Presentation software — Microsoft PowerPoint
Spreadsheet software — Microsoft Excel
Web page creation and editing software — Facebook
Word processing software — Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Skills

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Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination — Adjusting actions in relation to others’ actions.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Persuasion — Persuading others to change their minds or behavior.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation — Bringing others together and trying to reconcile differences.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Instructing — Teaching others how to do something.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Service Orientation — Actively looking for ways to help people.
Time Management — Managing one’s own time and the time of others.

Abilities

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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Far Vision — The ability to see details at a distance.
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Work Activities

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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Detailed Work Activities

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Count prison inmates or personnel.
Inspect equipment to ensure safety or proper functioning.
Maintain surveillance of individuals or establishments.
Locate suspicious objects or vehicles.
Search individuals for illegal or dangerous items.
Record information about suspects or criminals.
Guard facilities.
Apprehend criminal suspects.
Inspect cargo to identify potential hazards.
Use weapons or physical force to maintain security.
Escort prisoners to courtrooms, prisons, or other facilities.
Inspect facilities for cleanliness.
Inspect facilities to ensure compliance with fire regulations.
Inspect facilities to ensure compliance with security or safety regulations.
Resolve interpersonal conflicts.
Drive vehicles to transport individuals or equipment.
Discuss performance, complaints, or violations with supervisors.
Attend training to learn new skills or update knowledge.
Investigate crimes committed within organizations.
Prepare activity or work schedules.
Maintain inventories of materials, equipment, or products.
Direct operations of correctional facilities.
Supervise inmate activities.

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Work Context

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Contact With Others — 94% responded “Constant contact with others.”
Deal With Unpleasant or Angry People — 74% responded “Every day.”
Work With Work Group or Team — 82% responded “Extremely important.”
Telephone — 84% responded “Every day.”
Responsible for Others’ Health and Safety — 70% responded “Very high responsibility.”
Face-to-Face Discussions — 70% responded “Every day.”
Importance of Being Exact or Accurate — 54% responded “Extremely important.”
Importance of Repeating Same Tasks — 62% responded “Extremely important.”
Physical Proximity — 52% responded “Moderately close (at arm’s length).”
Indoors, Environmentally Controlled — 63% responded “Every day.”
Time Pressure — 68% responded “Every day.”
Coordinate or Lead Others — 50% responded “Extremely important.”
Deal With External Customers — 60% responded “Extremely important.”
Deal With Physically Aggressive People — 50% responded “Every day.”
Impact of Decisions on Co-workers or Company Results — 51% responded “Very important results.”
Consequence of Error — 56% responded “Extremely serious.”
Freedom to Make Decisions — 45% responded “Some freedom.”
Frequency of Conflict Situations — 39% responded “Once a week or more but not every day.”
Exposed to Disease or Infections — 51% responded “Every day.”
Sounds, Noise Levels Are Distracting or Uncomfortable — 36% responded “Once a week or more but not every day.”
Frequency of Decision Making — 53% responded “Every day.”
Responsibility for Outcomes and Results — 36% responded “High responsibility.”
Structured versus Unstructured Work — 30% responded “Limited freedom.”
Electronic Mail — 49% responded “Every day.”
Duration of Typical Work Week — 52% responded “40 hours.”
Letters and Memos — 39% responded “Once a week or more but not every day.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 41% responded “Continually or almost continually.”
Spend Time Making Repetitive Motions — 35% responded “More than half the time.”
Spend Time Walking and Running — 35% responded “Less than half the time.”
Spend Time Sitting — 36% responded “About half the time.”

Job Zone

Title	Job Zone Two: Some Preparation Needed
Education	These occupations usually require a high school diploma.
Related Experience	Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training	Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range	(4.0 to < 6.0)

Education

Percentage of Respondents	Education Level Required
89	High school diploma or equivalent
9	Post-secondary certificate
2	Associate’s degree

Credentials

Interests

All 3 displayed

Interest code: REC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

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Integrity — Job requires being honest and ethical.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Persistence — Job requires persistence in the face of obstacles.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

All 3 displayed

Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Related Occupations

All 8 displayed

21-1093.00	Social and Human Service Assistants
29-2053.00	Psychiatric Technicians Bright Outlook
29-2061.00	Licensed Practical and Licensed Vocational Nurses
33-1011.00	First-Line Supervisors of Correctional Officers
33-3021.00	Detectives and Criminal Investigators
33-3021.02	Police Identification and Records Officers
33-3051.00	Police and Sheriff’s Patrol Officers
39-9041.00	Residential Advisors

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