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Customs and Border Protection Officers

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Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.


Sample of reported job titles: Canine Enforcement Officer (K-9 Enforcement Officer), Customs Inspector, Customs Officer, Import Specialist, Inspector, Special Agent, US Customs and Border Protection Officer (US CBPO)


Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information


Tasks

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  • Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.See more occupations related to this task.
  • Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.See more occupations related to this task.
  • Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.See more occupations related to this task.
  • Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.See more occupations related to this task.
  • Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.See more occupations related to this task.
  • Institute civil and criminal prosecutions and cooperate with other law enforcement agencies in the investigation and prosecution of those in violation of immigration or customs laws.See more occupations related to this task.
  • Testify regarding decisions at immigration appeals or in federal court.See more occupations related to this task.
  • Record and report job-related activities, findings, transactions, violations, discrepancies, and decisions.See more occupations related to this task.
  • Determine duty and taxes to be paid on goods.See more occupations related to this task.
  • Collect samples of merchandise for examination, appraisal, or testing.See more occupations related to this task.
  • Investigate applications for duty refunds and petition for remission or mitigation of penalties when warranted.See more occupations related to this task.

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Technology Skills

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  • Data base user interface and query software — Automated Manifest System AMS; Law enforcement information databases; National Crime Information Center NCIC database; Treasury Enforcement Communications System TECSSee more occupations related to this technology.
  • Electronic mail software — Microsoft Outlook Hot technologySee more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — SAP Hot technologySee more occupations related to this technology.
  • Office suite software — Corel WordPerfect Office Suite; Microsoft Office Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Word processing software — Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.See more occupations related to this knowledge.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.See more occupations related to this knowledge.
  • Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.See more occupations related to this knowledge.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.See more occupations related to this knowledge.
  • Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.See more occupations related to this knowledge.

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Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others’ actions.See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior.See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences.See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.

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Abilities

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  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance.See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).See more occupations related to this ability.

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Work Activities

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  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.See more occupations related to this activity.

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Detailed Work Activities

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  • Examine personal documentation to ensure that it is valid.See more occupations related to this activity.
  • Interview people to obtain information about actions or status of individuals.See more occupations related to this activity.
  • Detain suspects or witnesses.See more occupations related to this activity.
  • Inspect cargo to identify potential hazards.See more occupations related to this activity.
  • Confiscate prohibited or dangerous items.See more occupations related to this activity.
  • Locate suspicious objects or vehicles.See more occupations related to this activity.
  • Inform others about laws or regulations.See more occupations related to this activity.
  • Collaborate with law enforcement or security agencies to share information.See more occupations related to this activity.
  • Investigate illegal or suspicious activities.See more occupations related to this activity.
  • Testify at legal or legislative proceedings.See more occupations related to this activity.
  • Maintain operational records.See more occupations related to this activity.
  • Calculate tax information.See more occupations related to this activity.
  • Obtain property information.See more occupations related to this activity.
  • Investigate legal issues.See more occupations related to this activity.

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Work Context

Show fewer All 42 displayed
  • Electronic Mail — 100% responded “Every day.”See more occupations related to this work context.
  • Contact With Others — 86% responded “Constant contact with others.”See more occupations related to this work context.
  • Deal With External Customers — 82% responded “Extremely important.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 83% responded “Every day.”See more occupations related to this work context.
  • Telephone — 84% responded “Every day.”See more occupations related to this work context.
  • Face-to-Face Discussions — 83% responded “Every day.”See more occupations related to this work context.
  • Frequency of Decision Making — 84% responded “Every day.”See more occupations related to this work context.
  • Work With Work Group or Team — 69% responded “Extremely important.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 70% responded “Very important results.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 58% responded “Extremely important.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 59% responded “Every day.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 70% responded “Every day.”See more occupations related to this work context.
  • Duration of Typical Work Week — 63% responded “More than 40 hours.”See more occupations related to this work context.
  • Consequence of Error — 67% responded “Extremely serious.”See more occupations related to this work context.
  • Freedom to Make Decisions — 44% responded “Some freedom.”See more occupations related to this work context.
  • Physical Proximity — 44% responded “Very close (near touching).”See more occupations related to this work context.
  • Exposed to Contaminants — 62% responded “Every day.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 50% responded “Extremely important.”See more occupations related to this work context.
  • Outdoors, Exposed to Weather — 59% responded “Every day.”See more occupations related to this work context.
  • Coordinate or Lead Others — 35% responded “Very important.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 48% responded “Some freedom.”See more occupations related to this work context.
  • Time Pressure — 41% responded “Every day.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 51% responded “Every day.”See more occupations related to this work context.
  • Extremely Bright or Inadequate Lighting — 49% responded “Every day.”See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 34% responded “Every day.”See more occupations related to this work context.
  • Letters and Memos — 37% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Exposed to Hazardous Equipment — 41% responded “Every day.”See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 35% responded “Continually or almost continually.”See more occupations related to this work context.
  • Exposed to Disease or Infections — 52% responded “Every day.”See more occupations related to this work context.
  • Level of Competition — 54% responded “Moderately competitive.”See more occupations related to this work context.
  • Responsible for Others’ Health and Safety — 31% responded “Very high responsibility.”See more occupations related to this work context.
  • Exposed to Radiation — 37% responded “Every day.”See more occupations related to this work context.
  • Indoors, Not Environmentally Controlled — 39% responded “Every day.”See more occupations related to this work context.
  • Outdoors, Under Cover — 39% responded “Every day.”See more occupations related to this work context.
  • In an Enclosed Vehicle or Equipment — 36% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Degree of Automation — 50% responded “Highly automated.”See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 43% responded “Less than half the time.”See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 36% responded “Once a year or more but not every month.”See more occupations related to this work context.
  • Spend Time Sitting — 45% responded “About half the time.”See more occupations related to this work context.
  • Spend Time Standing — 45% responded “About half the time.”See more occupations related to this work context.
  • Cramped Work Space, Awkward Positions — 29% responded “Every day.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 35% responded “Moderate responsibility.”See more occupations related to this work context.

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate’s degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
39   High school diploma or equivalent

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27   Bachelor’s degree
14   Some college, no degree

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Credentials

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Interests

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Interest code: CER   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.See more occupations related to this interest.

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Work Styles

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  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.

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Work Values

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  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.See more occupations related to this work value.

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Related Occupations

Show fewer All 8 displayed
19-4092.00 Forensic Science Technicians Bright Outlook
33-1012.00 First-Line Supervisors of Police and Detectives Bright Outlook
33-2021.00 Fire Inspectors and Investigators Bright Outlook
33-3021.00 Detectives and Criminal Investigators
33-3021.02 Police Identification and Records Officers
33-3031.00 Fish and Game Wardens
33-3051.00 Police and Sheriff’s Patrol Officers   Bright Outlook Bright Outlook
33-3052.00 Transit and Railroad Police

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