Education Administrators, Postsecondary

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Plan, direct, or coordinate student instruction, administration, and services, as well as other research and educational activities, at postsecondary institutions, including universities, colleges, and junior and community colleges.

Sample of reported job titles: Academic Affairs Vice President (Academic Affairs VP), Academic Dean, Admissions Director, College President, Dean, Financial Aid Director, Institutional Research Director, Provost, Registrar, Students Dean

Tasks

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Design or use assessments to monitor student learning outcomes.
Recruit, hire, train, and terminate departmental personnel.
Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
Advise students on issues such as course selection, progress toward graduation, and career decisions.
Plan, administer, and control budgets, maintain financial records, and produce financial reports.
Formulate strategic plans for the institution.
Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
Prepare reports on academic or institutional data.
Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
Participate in faculty and college committee activities.
Direct activities of administrative departments, such as admissions, registration, and career services.
Appoint individuals to faculty positions, and evaluate their performance.
Develop curricula, and recommend curricula revisions and additions.
Consult with government regulatory and licensing agencies to ensure the institution’s conformance with applicable standards.
Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
Teach courses within their department.
Review student misconduct reports requiring disciplinary action, and counsel students regarding such reports.
Review registration statistics, and consult with faculty officials to develop registration policies.
Confer with other academic staff to explain and formulate admission requirements and course credit policies.
Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities.
Coordinate the production and dissemination of university publications, such as course catalogs and class schedules.
Write grants to procure external funding, and supervise grant-funded projects.

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Technology Skills

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Accounting software — Fund accounting software; Sage 50 Accounting
Analytical or scientific software — IBM SPSS Statistics ; Minitab ; SAS ; StataCorp Stata
Business intelligence and data analysis software — IBM Cognos Impromptu
Computer based training software — Common Curriculum; Instructure Canvas; Moodle; Schoology
Customer relationship management CRM software — Blackbaud The Raiser’s Edge
Data base reporting software — SAP BusinessObjects Crystal Reports
Data base user interface and query software — Blackboard software; FileMaker Pro; Microsoft Access ; Student information systems SIS (see all 7 examples)
Desktop communications software — ParentSquare
Desktop publishing software — Microsoft Publisher
Electronic mail software — Microsoft Outlook
Enterprise resource planning ERP software — Microsoft Dynamics ; Oracle PeopleSoft ; Oracle PeopleSoft Financials; SAP (see all 8 examples)
Facilities management software — CollegeNET Schedule 25
Graphics or photo imaging software — Microsoft Visio
Human resources software — Human resource management software HRMS
Instant messaging software — GroupMe
Internet browser software — Web browser software
Mobile messaging service software — Intrado SchoolMessenger
Office suite software — Google Drive ; Microsoft Office
Presentation software — Mentimeter; Microsoft PowerPoint ; Pear Deck; Poll Everywhere
Project management software — Ellucian Degree Works; Google Classroom; Microsoft Project ; Microsoft SharePoint
Spreadsheet software — Microsoft Excel
Video conferencing software — Google Meet
Video creation and editing software — Screencastify; YouTube
Web page creation and editing software — Facebook ; Google Sites; LinkedIn ; Social media sites (see all 5 examples)
Web platform development software — Hypertext markup language HTML
Word processing software — Google Docs ; Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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Skills

All 21 displayed

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing — Teaching others how to do something.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking — Talking to others to convey information effectively.
Time Management — Managing one’s own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Coordination — Adjusting actions in relation to others’ actions.
Negotiation — Bringing others together and trying to reconcile differences.
Persuasion — Persuading others to change their minds or behavior.
Service Orientation — Actively looking for ways to help people.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.

Abilities

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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Work Activities

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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Detailed Work Activities

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Direct administrative or support services.
Evaluate employee performance.
Develop educational goals, standards, policies, or procedures.
Manage human resources activities.
Recommend organizational process or policy changes.
Administer tests to assess educational needs or progress.
Prepare tests.
Recruit personnel.
Conduct employee training programs.
Hire personnel.
Supervise employees.
Advise others on career or personal development.
Communicate with government agencies.
Prepare financial documents, reports, or budgets.
Prepare operational budgets.
Develop operating strategies, plans, or procedures.
Schedule activities or facility use.
Develop organizational policies or programs.
Prepare forms or applications.
Prepare staff schedules or work assignments.
Represent the organization in external relations.
Prepare operational reports or records.
Prepare reports detailing student activities or performance.
Teach classes in area of specialization.
Confer with organizational members to accomplish work activities.
Analyze data to inform operational decisions or activities.
Manage outreach activities.
Manage operations, research, or logistics projects.
Prepare proposals or grant applications to obtain project funding.
Coordinate special events or programs.
Conduct financial or regulatory audits.
Direct facility maintenance or repair activities.

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Work Context

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Electronic Mail — 93% responded “Every day.”
Face-to-Face Discussions — 77% responded “Every day.”
Telephone — 73% responded “Every day.”
Structured versus Unstructured Work — 73% responded “A lot of freedom.”
Freedom to Make Decisions — 66% responded “A lot of freedom.”
Impact of Decisions on Co-workers or Company Results — 60% responded “Very important results.”
Indoors, Environmentally Controlled — 76% responded “Every day.”
Contact With Others — 63% responded “Constant contact with others.”
Frequency of Decision Making — 57% responded “Every day.”
Work With Work Group or Team — 66% responded “Extremely important.”
Duration of Typical Work Week — 77% responded “More than 40 hours.”
Coordinate or Lead Others — 44% responded “Very important.”
Importance of Being Exact or Accurate — 47% responded “Very important.”
Responsibility for Outcomes and Results — 45% responded “Very high responsibility.”
Time Pressure — 57% responded “Once a week or more but not every day.”
Spend Time Sitting — 48% responded “More than half the time.”
Deal With External Customers — 41% responded “Extremely important.”
Letters and Memos — 35% responded “Once a week or more but not every day.”
Frequency of Conflict Situations — 38% responded “Once a week or more but not every day.”
Public Speaking — 46% responded “Once a month or more but not every week.”
Deal With Unpleasant or Angry People — 38% responded “Once a month or more but not every week.”

Job Zone

Title	Job Zone Five: Extensive Preparation Needed
Education	Most of these occupations require graduate school. For example, they may require a master’s degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience	Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training	Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples	These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, neurologists, and veterinarians.
SVP Range	(8.0 and above)

Education

Percentage of Respondents	Education Level Required
48	Master’s degree
37	Doctoral degree
8	Bachelor’s degree

Credentials

Interests

All 3 displayed

Interest code: ECS Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

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Initiative — Job requires a willingness to take on responsibilities and challenges.
Integrity — Job requires being honest and ethical.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Persistence — Job requires persistence in the face of obstacles.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

All 3 displayed

Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Related Occupations

All 10 displayed

11-3121.00	Human Resources Managers
11-3131.00	Training and Development Managers Bright Outlook
11-9032.00	Education Administrators, Kindergarten through Secondary
13-1151.00	Training and Development Specialists
21-1012.00	Educational, Guidance, and Career Counselors and Advisors
21-2011.00	Clergy
25-1081.00	Education Teachers, Postsecondary
25-1082.00	Library Science Teachers, Postsecondary
25-1113.00	Social Work Teachers, Postsecondary
25-9031.00	Instructional Coordinators

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