Emergency Management Directors

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Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

Sample of reported job titles: Emergency Management Coordinator, Emergency Management System Director (EMS Director), Emergency Planner, Emergency Preparedness Coordinator, Emergency Services Director, Public Safety Director

Tasks

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Keep informed of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation.
Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
Apply for federal funding for emergency-management-related needs and administer and report on the progress of such grants.
Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
Collaborate with other officials to prepare and analyze damage assessments following disasters or emergencies.
Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists.
Inspect facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.
Propose alteration of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations.
Develop and perform tests and evaluations of emergency management plans in accordance with state and federal regulations.
Keep informed of federal, state, and local regulations affecting emergency plans and ensure that plans adhere to these regulations.
Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy.
Develop instructional materials for the public and make presentations to citizens’ groups to provide information on emergency plans and their implementation processes.
Maintain and update all resource materials associated with emergency preparedness plans.
Train local groups in the preparation of long-term plans that are compatible with federal and state plans.
Provide communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation, and other related items.
Conduct surveys to determine the types of emergency-related needs to be addressed in disaster planning or provide technical support to others conducting such surveys.
Study emergency plans used elsewhere to gather information for plan development.
Develop and implement training procedures and strategies for radiological protection, detection, and decontamination.
Inventory and distribute nuclear, biological, and chemical detection and contamination equipment, providing instruction in its maintenance and use.

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Technology Skills

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Analytical or scientific software — Statistical software
Data base user interface and query software — Emergency Managers Weather Information Network EMWIN; Federal Emergency Management Information System FEMIS; Relational database software; SoftRisk Technologies SoftRisk SQL
Desktop publishing software
Electronic mail software — IBM Lotus Notes
Enterprise resource planning ERP software — SunGard Assurance
Graphics or photo imaging software — Graphics software
Internet browser software — Web browser software
Map creation software — Digital Engineering Corporation E-MAPS; ESRI ArcGIS software ; Geographic information system GIS software ; MapInfo Professional
Office suite software — Microsoft Office
Presentation software — Microsoft PowerPoint
Project management software — Alert Technologies OpsCenter; Emergency Services Integrators ESi WebEOC; Microsoft SharePoint ; National Center for Crisis and Continuity Coordination NC4 E Team
Spreadsheet software — Microsoft Excel
Transaction security and virus protection software — McAfee
Word processing software — Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Skills

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Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Service Orientation — Actively looking for ways to help people.
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others’ actions.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Instructing — Teaching others how to do something.
Persuasion — Persuading others to change their minds or behavior.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Time Management — Managing one’s own time and the time of others.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Negotiation — Bringing others together and trying to reconcile differences.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Mathematics — Using mathematics to solve problems.

Abilities

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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Far Vision — The ability to see details at a distance.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Work Activities

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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Detailed Work Activities

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Maintain knowledge of current developments in area of expertise.
Prepare reports related to compliance matters.
Develop emergency response plans or procedures.
Coordinate special events or programs.
Establish interpersonal business relationships to facilitate work activities.
Prepare operational progress or status reports.
Prepare proposals or grant applications to obtain project funding.
Communicate with government agencies.
Confer with organizational members to accomplish work activities.
Coordinate operational activities with external stakeholders.
Inspect condition or functioning of facilities or equipment.
Evaluate program effectiveness.
Recommend organizational process or policy changes.
Determine operational compliance with regulations or standards.
Present information to the public.
Maintain operational records.
Advise others on legal or regulatory compliance matters.
Conduct opinion surveys or needs assessments.
Communicate organizational policies and procedures.
Manage inventories of products or organizational resources.
Develop safety standards, policies, or procedures.
Implement organizational process or policy changes.

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Work Context

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Electronic Mail — 96% responded “Every day.”
Telephone — 84% responded “Every day.”
Contact With Others — 72% responded “Constant contact with others.”
Work With Work Group or Team — 63% responded “Extremely important.”
Face-to-Face Discussions — 68% responded “Every day.”
Indoors, Environmentally Controlled — 68% responded “Every day.”
Deal With External Customers — 52% responded “Extremely important.”
Duration of Typical Work Week — 68% responded “More than 40 hours.”
Impact of Decisions on Co-workers or Company Results — 48% responded “Very important results.”
Coordinate or Lead Others — 60% responded “Very important.”
Freedom to Make Decisions — 44% responded “A lot of freedom.”
Structured versus Unstructured Work — 48% responded “Some freedom.”
Responsibility for Outcomes and Results — 56% responded “High responsibility.”
Responsible for Others’ Health and Safety — 44% responded “Very high responsibility.”
Letters and Memos — 44% responded “Once a week or more but not every day.”
Frequency of Decision Making — 44% responded “Once a week or more but not every day.”
Spend Time Sitting — 72% responded “More than half the time.”
Importance of Being Exact or Accurate — 48% responded “Very important.”
Time Pressure — 48% responded “Once a month or more but not every week.”
In an Enclosed Vehicle or Equipment — 28% responded “Once a week or more but not every day.”
Consequence of Error — 28% responded “Very serious.”
Level of Competition — 36% responded “Highly competitive.”
Public Speaking — 48% responded “Once a month or more but not every week.”
Frequency of Conflict Situations — 60% responded “Once a month or more but not every week.”
Physical Proximity — 40% responded “I work with others but not closely (e.g., private office).”

Job Zone

Title	Job Zone Four: Considerable Preparation Needed
Education	Most of these occupations require a four-year bachelor’s degree, but some do not.
Related Experience	A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training	Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples	Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range	(7.0 to < 8.0)

Education

Percentage of Respondents	Education Level Required
52	Bachelor’s degree
20	Master’s degree
16	Associate’s degree

Credentials

Interests

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Interest code: SE Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Styles

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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Persistence — Job requires persistence in the face of obstacles.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations

All 9 displayed

11-1021.00	General and Operations Managers
11-3071.00	Transportation, Storage, and Distribution Managers
11-3131.00	Training and Development Managers
11-9151.00	Social and Community Service Managers Bright Outlook
17-2111.00	Health and Safety Engineers, Except Mining Safety Engineers and Inspectors
19-1031.00	Conservation Scientists
19-5011.00	Occupational Health and Safety Specialists
25-2032.00	Career/Technical Education Teachers, Secondary School
33-1012.00	First-Line Supervisors of Police and Detectives

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.