First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

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Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.

Sample of reported job titles: Field Manager, Golf Course Superintendent, Grounds Crew Supervisor, Grounds Foreman, Grounds Maintenance Supervisor, Grounds Manager, Grounds Supervisor, Groundskeeper Supervisor, Landscape Manager, Landscape Supervisor

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Tasks

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Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
Prepare service estimates based on labor, material, and machine costs and maintain budgets for individual projects.
Identify diseases or pests affecting landscaping and order appropriate treatments.
Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.
Maintain required records, such as personnel information or project records.
Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.
Provide workers with assistance in performing duties as necessary to meet deadlines.
Prepare or maintain required records, such as work activity or personnel reports.
Investigate work-related complaints to verify problems and to determine responses.
Perform administrative duties, such as authorizing leaves or processing time sheets.
Confer with other supervisors to coordinate work activities with those of other departments or units.
Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.
Review contracts or work assignments to determine service, machine, or workforce requirements for jobs.
Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or improvement.
Recommend changes in working conditions or equipment used to increase crew efficiency.
Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.
Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or repairing sidewalks.
Design or supervise the installation of sprinkler systems, calculating water pressure, or valve and pipe coverage needs.
Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.

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Technology Skills

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Data base user interface and query software — Work order software
Electronic mail software — Microsoft Outlook
Inventory management software
Office suite software — Microsoft Office
Presentation software — Microsoft PowerPoint
Spreadsheet software — Microsoft Excel
Time accounting software — Payroll software
Web page creation and editing software — Facebook
Word processing software — Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Skills

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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management — Managing one’s own time and the time of others.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Coordination — Adjusting actions in relation to others’ actions.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking — Talking to others to convey information effectively.
Instructing — Teaching others how to do something.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Persuasion — Persuading others to change their minds or behavior.
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
Service Orientation — Actively looking for ways to help people.
Operation and Control — Controlling operations of equipment or systems.
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Far Vision — The ability to see details at a distance.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities

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Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Detailed Work Activities

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Establish work standards.
Plan employee work schedules.
Inspect work to ensure standards are met.
Inspect buildings or grounds to determine condition.
Supervise maintenance workers.
Irrigate lawns, trees, or plants.
Plant greenery to improve landscape appearance.
Trim trees or other vegetation.
Provide information about landscaping services or costs.
Instruct staff in work policies or procedures.
Prepare chemicals for work application.
Estimate maintenance service requirements or costs.
Inspect landscaping to determine treatment needs.
Document work hours or activities.
Evaluate current or prospective maintenance employees.
Inventory materials or equipment.
Confer with coworkers to coordinate maintenance or cleaning activities.
Investigate work related complaints to determine corrective actions.
Determine resource needs.
Recommend organizational process or policy changes.
Remove snow.

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Work Context

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Outdoors, Exposed to Weather — 95% responded “Every day.”
Face-to-Face Discussions — 85% responded “Every day.”
Work With Work Group or Team
Contact With Others — 82% responded “Constant contact with others.”
Coordinate or Lead Others — 74% responded “Extremely important.”
Telephone — 85% responded “Every day.”
Responsible for Others’ Health and Safety
Exposed to Minor Burns, Cuts, Bites, or Stings — 52% responded “Every day.”
Frequency of Decision Making — 84% responded “Every day.”
Responsibility for Outcomes and Results — 16% responded “High responsibility.”
Duration of Typical Work Week — 65% responded “More than 40 hours.”
Sounds, Noise Levels Are Distracting or Uncomfortable — 68% responded “Every day.”
Structured versus Unstructured Work — 63% responded “A lot of freedom.”
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 56% responded “Every day.”
Time Pressure — 54% responded “Every day.”
In an Enclosed Vehicle or Equipment — 50% responded “Every day.”
Very Hot or Cold Temperatures — 41% responded “Every day.”
Deal With External Customers — 56% responded “Extremely important.”
Electronic Mail — 57% responded “Every day.”
Exposed to Hazardous Equipment — 59% responded “Every day.”
Freedom to Make Decisions — 50% responded “A lot of freedom.”
Impact of Decisions on Co-workers or Company Results — 49% responded “Very important results.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 63% responded “More than half the time.”
Importance of Being Exact or Accurate — 55% responded “Very important.”
Exposed to Contaminants — 38% responded “Every day.”
Spend Time Standing — 41% responded “More than half the time.”
Spend Time Walking and Running — 29% responded “Continually or almost continually.”
Work Schedules
Consequence of Error — 35% responded “Very serious.”
Frequency of Conflict Situations — 45% responded “Once a month or more but not every week.”
Physical Proximity — 40% responded “Moderately close (at arm’s length).”
Indoors, Not Environmentally Controlled — 46% responded “Every day.”
Letters and Memos — 17% responded “Once a week or more but not every day.”
Level of Competition — 32% responded “Extremely competitive.”
Spend Time Bending or Twisting the Body — 51% responded “More than half the time.”
In an Open Vehicle or Equipment — 45% responded “Every day.”
Deal With Unpleasant or Angry People — 50% responded “Once a week or more but not every day.”
Outdoors, Under Cover — 44% responded “Once a year or more but not every month.”

Job Zone

Title	Job Zone Three: Medium Preparation Needed
Education	Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate’s degree.
Related Experience	Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training	Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
SVP Range	(6.0 to < 7.0)

Education

Percentage of Respondents	Education Level Required
32	Bachelor’s degree
20	High school diploma or equivalent
14	Associate’s degree

Credentials

Interests

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Interest code: ERC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Integrity — Job requires being honest and ethical.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Persistence — Job requires persistence in the face of obstacles.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Related Occupations

All 7 displayed

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45-1011.00	First-Line Supervisors of Farming, Fishing, and Forestry Workers
47-1011.00	First-Line Supervisors of Construction Trades and Extraction Workers
47-4091.00	Segmental Pavers
51-1011.00	First-Line Supervisors of Production and Operating Workers
53-1041.00	Aircraft Cargo Handling Supervisors Bright Outlook

Wages & Employment Trends

Median wages (2020)	$24.52 hourly, $51,010 annual
State wages
Local wages	ZIP Code:

Employment (2020)	181,300 employees
Projected growth (2020-2030)	Slower than average (1% to 5%)
Projected job openings (2020-2030)	19,700
State trends

Top industries (2020)	Administrative and Support Services

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

Association of Professional Landscape Designers
Association of Zoological Horticulture
Building Owners and Managers Association International
Golf Course Superintendents Association of America
International Society of Arboriculture
Irrigation Association
Professional Grounds Management Society
Sports Turf Managers Association

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