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First-Line Supervisors of Security Workers

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Directly supervise and coordinate activities of security workers and security guards.

This title represents an occupation for which data collection is currently underway.

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Tasks  |  Detailed Work Activities  |  Job Zone  |  Credentials  |  Wages & Employment  |  Job Openings

Tasks

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  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.See more occupations related to this task.
  • Apprehend or evict trespassers, rule violators, or other security threats from the premises.See more occupations related to this task.
  • Assign security personnel to posts or patrols.See more occupations related to this task.
  • Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.See more occupations related to this task.
  • Develop and document security procedures, policies, or standards.See more occupations related to this task.
  • Explain company policies and procedures to staff using oral or written communication.See more occupations related to this task.
  • Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.See more occupations related to this task.
  • Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.See more occupations related to this task.
  • Log items distributed to persons, such as keys and key cards.See more occupations related to this task.
  • Monitor and authorize entry of employees, visitors, or other persons.See more occupations related to this task.
  • Monitor closed-circuit television cameras.See more occupations related to this task.
  • Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.See more occupations related to this task.
  • Order materials or supplies, such as keys, uniforms, and badges.See more occupations related to this task.
  • Patrol the premises to prevent or detect intrusion, protect property, or preserve order.See more occupations related to this task.
  • Recruit, interview, and hire security personnel.See more occupations related to this task.
  • Schedule training or drills for emergencies, such as fires, bombs, and other threats.See more occupations related to this task.
  • Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.See more occupations related to this task.
  • Secure entrances and exits by locking doors and gates.See more occupations related to this task.
  • Train security personnel on protective procedures, first aid, fire safety, and other duties.See more occupations related to this task.
  • Write and present department budgets to upper management or other stakeholders.See more occupations related to this task.
  • Write reports documenting observations made while on patrol.See more occupations related to this task.

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Detailed Work Activities

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  • Operate surveillance equipment to detect suspicious or illegal activities.See more occupations related to this activity.
  • Assign duties or work schedules to employees.See more occupations related to this activity.
  • Block physical access to restricted areas.See more occupations related to this activity.
  • Communicate with management or other staff to resolve problems.See more occupations related to this activity.
  • Conduct eligibility or selection interviews.See more occupations related to this activity.
  • Conduct health or safety training programs.See more occupations related to this activity.
  • Develop organizational methods or procedures.See more occupations related to this activity.
  • Document operational activities.See more occupations related to this activity.
  • Document operational procedures.See more occupations related to this activity.
  • Explain regulations, policies, or procedures.See more occupations related to this activity.
  • Hire personnel.See more occupations related to this activity.
  • Inspect equipment to ensure safety or proper functioning.See more occupations related to this activity.
  • Inspect facilities to ensure compliance with security or safety regulations.See more occupations related to this activity.
  • Investigate illegal or suspicious activities.See more occupations related to this activity.
  • Maintain operational records.See more occupations related to this activity.
  • Maintain surveillance of individuals or establishments.See more occupations related to this activity.
  • Manage human resources activities.See more occupations related to this activity.
  • Monitor access or flow of people to prevent problems.See more occupations related to this activity.
  • Monitor alarm systems.See more occupations related to this activity.
  • Monitor operations to ensure compliance with safety or security policies or regulations.See more occupations related to this activity.
  • Order materials, supplies, or equipment.See more occupations related to this activity.
  • Patrol properties to maintain safety.See more occupations related to this activity.
  • Prepare financial documents, reports, or budgets.See more occupations related to this activity.
  • Prepare investigation or incident reports.See more occupations related to this activity.
  • Prepare operational budgets.See more occupations related to this activity.
  • Prevent unauthorized individuals from entering restricted areas.See more occupations related to this activity.
  • Provide safety training.See more occupations related to this activity.
  • Record operational or production data.See more occupations related to this activity.
  • Recruit personnel.See more occupations related to this activity.
  • Report information to managers or other personnel.See more occupations related to this activity.
  • Request emergency personnel.See more occupations related to this activity.
  • Schedule instructional activities.See more occupations related to this activity.
  • Search individuals for illegal or dangerous items.See more occupations related to this activity.
  • Supervise employees.See more occupations related to this activity.
  • Train personnel to enhance job skills.See more occupations related to this activity.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Credentials

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Wages & Employment Trends

Median wage data for Miscellaneous First-Line Supervisors, Protective Service Workers.
Employment data for Miscellaneous First-Line Supervisors, Protective Service Workers.
Industry data for Miscellaneous First-Line Supervisors, Protective Service Workers.

Median wages (2020) $25.31 hourly, $52,650 annual
State wages
 
Local wages
  
Employment (2020) 81,400 employees
Projected growth (2020-2030) Faster than average (10% to 15%) Faster than average (10% to 15%)
Projected job openings (2020-2030) 9,000
State trends
 
Top industries (2020)
Administrative and Support Services
Government

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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