First-Line Supervisors of Security Workers

• Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
• Apprehend or evict trespassers, rule violators, or other security threats from the premises.
• Assign security personnel to posts or patrols.
• Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
• Develop and document security procedures, policies, or standards.
• Explain company policies and procedures to staff using oral or written communication.
• Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
• Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• Log items distributed to persons, such as keys and key cards.
• Monitor and authorize entry of employees, visitors, or other persons.
• Monitor closed-circuit television cameras.
• Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
• Order materials or supplies, such as keys, uniforms, and badges.
• Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
• Recruit, interview, and hire security personnel.
• Schedule training or drills for emergencies, such as fires, bombs, and other threats.
• Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
• Secure entrances and exits by locking doors and gates.
• Train security personnel on protective procedures, first aid, fire safety, and other duties.
• Write and present department budgets to upper management or other stakeholders.
• Write reports documenting observations made while on patrol.

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