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Gambling Cage Workers

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In a gambling establishment, conduct financial transactions for patrons. Accept patron’s credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron’s request. May use a cash register or computer to record transaction.

Sample of reported job titles: Cage Cashier, Casino Cage Cashier, Casino Cashier, Gaming Cage Worker, Gaming Cashier, Mutuel Clerk

View report: Summary  Details  Custom  My Next MoveEasy Read  My Next Move for VeteransVeterans  Mi Próximo PasoEspañol

Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Follow all gaming regulations.See more occupations related to this task.
  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.See more occupations related to this task.
  • Maintain cage security.See more occupations related to this task.
  • Maintain confidentiality of customers’ transactions.See more occupations related to this task.
  • Count funds and reconcile daily summaries of transactions to balance books.See more occupations related to this task.
  • Cash checks and process credit card advances for patrons.See more occupations related to this task.
  • Prepare bank deposits, balancing assigned funds as necessary.See more occupations related to this task.
  • Determine cash requirements for windows and order all necessary currency, coins, or chips.See more occupations related to this task.
  • Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.See more occupations related to this task.
  • Provide customers with information about casino operations.See more occupations related to this task.
  • Prepare reports, including assignment of company funds or recording of department revenues.See more occupations related to this task.
  • Supply currency, coins, chips, or gaming checks to other departments as needed.See more occupations related to this task.
  • Perform removal and rotation of cash, coin, or chip inventories as necessary.See more occupations related to this task.
  • Provide assistance in the training and orientation of new cashiers.See more occupations related to this task.
  • Record casino exchange transactions, using cash registers.See more occupations related to this task.
  • Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.See more occupations related to this task.
  • Establish new computer accounts.See more occupations related to this task.

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Technology Skills

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  • Office suite software — Corel WordPerfect Office Suite; Microsoft Office Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Word processing software — Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.

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Skills

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  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems.See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.

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Abilities

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  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without “giving out” or fatiguing.See more occupations related to this ability.

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Work Activities

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  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.See more occupations related to this activity.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.See more occupations related to this activity.

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Detailed Work Activities

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  • Monitor organizational compliance with regulations.See more occupations related to this activity.
  • Execute sales or other financial transactions.See more occupations related to this activity.
  • Maintain security.See more occupations related to this activity.
  • Maintain financial or account records.See more occupations related to this activity.
  • Prepare cash for deposit or disbursement.See more occupations related to this activity.
  • Reconcile records of sales or other financial transactions.See more occupations related to this activity.
  • Order materials, supplies, or equipment.See more occupations related to this activity.
  • Sell products or services.See more occupations related to this activity.
  • Verify accuracy of financial or transactional data.See more occupations related to this activity.
  • Explain regulations, policies, or procedures.See more occupations related to this activity.
  • Prepare research or technical reports.See more occupations related to this activity.
  • Stock supplies or merchandise.See more occupations related to this activity.
  • Train personnel.See more occupations related to this activity.
  • Enter information into databases or software programs.See more occupations related to this activity.

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Work Context

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  • Contact With Others — 98% responded “Constant contact with others.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 98% responded “Every day.”See more occupations related to this work context.
  • Face-to-Face Discussions — 89% responded “Every day.”See more occupations related to this work context.
  • Deal With External Customers — 81% responded “Extremely important.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 67% responded “Extremely important.”See more occupations related to this work context.
  • Work With Work Group or Team — 50% responded “Extremely important.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 44% responded “Important results.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 57% responded “Extremely important.”See more occupations related to this work context.
  • Frequency of Decision Making — 61% responded “Every day.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 43% responded “Every day.”See more occupations related to this work context.
  • Physical Proximity — 61% responded “Moderately close (at arm’s length).”See more occupations related to this work context.
  • Spend Time Standing — 52% responded “Continually or almost continually.”See more occupations related to this work context.
  • Telephone — 56% responded “Every day.”See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 48% responded “Continually or almost continually.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 44% responded “Every day.”See more occupations related to this work context.
  • Consequence of Error — 27% responded “Very serious.”See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 62% responded “Continually or almost continually.”See more occupations related to this work context.
  • Coordinate or Lead Others — 29% responded “Important.”See more occupations related to this work context.
  • Time Pressure — 51% responded “Every day.”See more occupations related to this work context.
  • Freedom to Make Decisions — 29% responded “Some freedom.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 28% responded “Once a year or more but not every month.”See more occupations related to this work context.
  • Letters and Memos — 32% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 29% responded “Limited freedom.”See more occupations related to this work context.
  • Level of Competition — 38% responded “Moderately competitive.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 36% responded “Limited responsibility.”See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
86   High school diploma or equivalent

Help
10   Less than high school diploma
4   Some college, no degree

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Credentials

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Interests

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Interest code: CER   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.See more occupations related to this interest.

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Work Styles

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  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.

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Work Values

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  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.See more occupations related to this work value.

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Related Occupations

Show fewer All 10 displayed
35-3011.00 Bartenders Bright Outlook
39-1013.00 First-Line Supervisors of Gambling Services Workers Bright Outlook
39-3011.00 Gambling Dealers Bright Outlook
39-3012.00 Gambling and Sports Book Writers and Runners Bright Outlook
41-2011.00 Cashiers Bright Outlook
41-2012.00 Gambling Change Persons and Booth Cashiers   Bright Outlook Bright Outlook
43-3071.00 Tellers
43-4031.00 Court, Municipal, and License Clerks
43-4081.00 Hotel, Motel, and Resort Desk Clerks Bright Outlook
43-5051.00 Postal Service Clerks

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Wages & Employment Trends

Median wages (2020) $13.77 hourly, $28,650 annual
State wages
 
Local wages
  
Employment (2020) 11,300 employees
Projected growth (2020-2030) Much faster than average (15% or higher) Much faster than average (15% or higher)
Projected job openings (2020-2030) 1,500
State trends
 
Top industries (2020)
Government
Arts, Entertainment, and Recreation

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Bankers Association external site
  • American Gaming Association external site
  • Mortgage Bankers Association external site
  • Occupational Outlook Handbook: Financial clerks external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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