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Gambling Dealers

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Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gambling equipment. Distribute winnings or collect players’ money or chips. May compare the house’s hand against players’ hands.

Sample of reported job titles: Black Jack Dealer, Blackjack Dealer, Card Dealer, Casino Dealer, Dealer, Dual Rate Dealer, Games Dealer, Poker Dealer, Table Games Dealer, Twenty-One Dealer

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.See more occupations related to this task.
  • Greet customers and make them feel welcome.See more occupations related to this task.
  • Exchange paper currency for playing chips or coin money.See more occupations related to this task.
  • Check to ensure that all players have placed bets before play begins.See more occupations related to this task.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.See more occupations related to this task.
  • Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack.See more occupations related to this task.
  • Stand behind a gaming table and deal the appropriate number of cards to each player.See more occupations related to this task.
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands.See more occupations related to this task.
  • Receive, verify, and record patrons’ cash wagers.See more occupations related to this task.
  • Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.See more occupations related to this task.
  • Work as part of a team of dealers in games, such as baccarat or craps.See more occupations related to this task.
  • Start and control games and gaming equipment, and announce winning numbers or colors.See more occupations related to this task.
  • Compute amounts of players’ wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.See more occupations related to this task.
  • Open and close cash floats and game tables.See more occupations related to this task.
  • Answer questions about game rules and casino policies.See more occupations related to this task.
  • Refer patrons to gaming cashiers to collect winnings.See more occupations related to this task.
  • Supervise staff and monitor gambling tables to ensure security of the game.See more occupations related to this task.
  • Seat patrons at gaming tables.See more occupations related to this task.
  • Train new dealers.See more occupations related to this task.
  • Prepare collection reports for submission to supervisors.See more occupations related to this task.
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.See more occupations related to this task.

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Technology Skills

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  • Electronic mail software — Email softwareSee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.

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Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.

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Abilities

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  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.

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Work Activities

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  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.

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Detailed Work Activities

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  • Conduct gaming transactions.See more occupations related to this activity.
  • Greet customers, patrons, or visitors.See more occupations related to this activity.
  • Conduct amusement or gaming activities.See more occupations related to this activity.
  • Inspect equipment to ensure proper functioning.See more occupations related to this activity.
  • Maintain financial or account records.See more occupations related to this activity.
  • Compute gaming wins and losses.See more occupations related to this activity.
  • Operate gaming equipment.See more occupations related to this activity.
  • Monitor operational quality or safety.See more occupations related to this activity.
  • Supervise service workers.See more occupations related to this activity.
  • Respond to customer inquiries.See more occupations related to this activity.
  • Usher patrons to seats or exits.See more occupations related to this activity.
  • Train service staff.See more occupations related to this activity.
  • Prepare operational reports or records.See more occupations related to this activity.
  • Refer customers to appropriate personnel.See more occupations related to this activity.

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Work Context

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  • Contact With Others — 87% responded “Constant contact with others.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 74% responded “Extremely important.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 91% responded “Every day.”See more occupations related to this work context.
  • Spend Time Standing — 65% responded “Continually or almost continually.”See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 83% responded “Continually or almost continually.”See more occupations related to this work context.
  • Face-to-Face Discussions — 86% responded “Every day.”See more occupations related to this work context.
  • Physical Proximity — 59% responded “Very close (near touching).”See more occupations related to this work context.
  • Deal With External Customers — 73% responded “Extremely important.”See more occupations related to this work context.
  • Work With Work Group or Team — 65% responded “Extremely important.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 58% responded “Every day.”See more occupations related to this work context.
  • Frequency of Decision Making — 75% responded “Every day.”See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 70% responded “Continually or almost continually.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 41% responded “Extremely important.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 55% responded “Important results.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 50% responded “Every day.”See more occupations related to this work context.
  • Level of Competition — 33% responded “Extremely competitive.”See more occupations related to this work context.
  • Coordinate or Lead Others — 36% responded “Important.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 32% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 41% responded “Continually or almost continually.”See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
69   High school diploma or equivalent

Help
15   Less than high school diploma
6   Some college, no degree

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Credentials

Find Licenses Apprenticeship.gov

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Interests

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Interest code: CER   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.See more occupations related to this interest.

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Work Styles

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  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.See more occupations related to this work style.

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Work Values

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  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.See more occupations related to this work value.

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Related Occupations

Show fewer All 10 displayed
35-3011.00 Bartenders Bright Outlook
35-3023.00 Fast Food and Counter Workers Bright Outlook
39-3012.00 Gambling and Sports Book Writers and Runners Bright Outlook
39-5093.00 Shampooers Bright Outlook
39-6011.00 Baggage Porters and Bellhops Bright Outlook
41-2011.00 Cashiers Bright Outlook
41-2012.00 Gambling Change Persons and Booth Cashiers   Bright Outlook Bright Outlook
43-3041.00 Gambling Cage Workers Bright Outlook
43-4081.00 Hotel, Motel, and Resort Desk Clerks Bright Outlook
43-5051.00 Postal Service Clerks

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Wages & Employment Trends

Median wages (2020) $11.41 hourly, $23,740 annual
State wages
 
Local wages
  
Employment (2020) 74,100 employees
Projected growth (2020-2030) Much faster than average (15% or higher) Much faster than average (15% or higher)
Projected job openings (2020-2030) 13,800
State trends
 
Top industries (2020)
Accommodation and Food Services
Government

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Gaming Association external site
  • Occupational Outlook Handbook: Gambling services workers external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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