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General and Operations Managers

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Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Sample of reported job titles: Business Manager, General Manager (GM), Operations Director, Operations Manager, Plant Superintendent, Store Manager

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.See more occupations related to this task.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.See more occupations related to this task.
  • Direct administrative activities directly related to making products or providing services.See more occupations related to this task.
  • Prepare staff work schedules and assign specific duties.See more occupations related to this task.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.See more occupations related to this task.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.See more occupations related to this task.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.See more occupations related to this task.
  • Perform personnel functions, such as selection, training, or evaluation.See more occupations related to this task.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.See more occupations related to this task.
  • Set prices or credit terms for goods or services, based on forecasts of customer demand.See more occupations related to this task.
  • Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.See more occupations related to this task.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.See more occupations related to this task.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.See more occupations related to this task.
  • Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.See more occupations related to this task.
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.See more occupations related to this task.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.See more occupations related to this task.

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Technology Skills

Show fewer All 56 displayed     Show 17 tools used
  • Access software — Citrix Hot technologySee more occupations related to this technology.
  • Accounting software — Fund accounting software; Intuit QuickBooks Hot technology ; Sage 50 Accounting; Tax softwareSee more occupations related to this technology.
  • Analytical or scientific software — IBM SPSS Statistics Hot technology ; Minitab Hot technology ; SAS Hot technology ; The MathWorks MATLAB Hot technology (see all 5 examples)See more occupations related to this technology.
  • Backup or archival software — Veritas NetBackupSee more occupations related to this technology.
  • Business intelligence and data analysis software — IBM Cognos Impromptu Hot technology ; MicroStrategy Hot technology ; Oracle Business Intelligence Enterprise Edition Hot technology ; Qlik Tech QlikView Hot technology (see all 5 examples)See more occupations related to this technology.
  • Calendar and scheduling softwareSee more occupations related to this technology.
  • Cloud-based data access and sharing software — Dropbox; Google Drive Hot technology ; Microsoft SharePoint Hot technology ; SlackSee more occupations related to this technology.
  • Cloud-based management software — Splunk Enterprise Hot technologySee more occupations related to this technology.
  • Communications server software — IBM DominoSee more occupations related to this technology.
  • Computer aided design CAD software Hot technology — Autodesk AutoCAD Hot technologySee more occupations related to this technology.
  • Computer aided manufacturing CAM software — CNC Mastercam; Siemens NX for ManufacturingSee more occupations related to this technology.
  • Configuration management software — Puppet Hot technologySee more occupations related to this technology.
  • Content workflow software — Atlassian JIRA Hot technologySee more occupations related to this technology.
  • Customer relationship management CRM software — Oracle Eloqua; Sage ACT!; Salesforce software Hot technology ; Sugar CRM (see all 15 examples)See more occupations related to this technology.
  • Data base management system software — Apache Hadoop Hot technology ; Teradata Database Hot technologySee more occupations related to this technology.
  • Data base reporting software — SAP Crystal Reports Hot technologySee more occupations related to this technology.
  • Data base user interface and query software — Airtable; Amazon Web Services AWS software Hot technology ; Blackboard software; Yardi software Hot technology (see all 11 examples)See more occupations related to this technology.
  • Data mining software — Datawatch Monarch; Google Analytics Hot technologySee more occupations related to this technology.
  • Desktop communications software — EkoSee more occupations related to this technology.
  • Desktop publishing software — Microsoft PublisherSee more occupations related to this technology.
  • Development environment software — Microsoft Visual Basic Hot technology ; Microsoft Visual Basic for Applications VBA Hot technologySee more occupations related to this technology.
  • Document management software — Adobe Systems Adobe Acrobat Hot technologySee more occupations related to this technology.
  • Electronic mail software — IBM Notes Hot technology ; Microsoft Exchange Hot technology ; Microsoft Outlook Hot technology ; Mozilla ThunderbirdSee more occupations related to this technology.
  • Enterprise application integration software — Extensible markup language XML Hot technology ; IBM InfoSphere DataStageSee more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — Microsoft Dynamics GP Hot technology ; NetSuite ERP Hot technology ; Oracle Hyperion Hot technology ; Oracle JD Edwards EnterpriseOne Hot technology (see all 11 examples)See more occupations related to this technology.
  • Enterprise system management software — IBM Power Systems softwareSee more occupations related to this technology.
  • Facilities management software — InnQuest Software roomMasterSee more occupations related to this technology.
  • Financial analysis software — Delphi Technology; Oracle E-Business Suite Financials; Sage MAS 500See more occupations related to this technology.
  • Geographic information system — Geographic information system GIS software Hot technologySee more occupations related to this technology.
  • Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud Hot technology ; Adobe Systems Adobe Photoshop Hot technologySee more occupations related to this technology.
  • Human resources software — ADP Workforce Now Hot technology ; Human resource management software HRMS; Oracle Taleo Hot technology ; Personnel scheduling softwareSee more occupations related to this technology.
  • Industrial control software — Supervisory control and data acquisition SCADA software Hot technologySee more occupations related to this technology.
  • Information retrieval or search software — LexisNexisSee more occupations related to this technology.
  • Instant messaging software — GroupMeSee more occupations related to this technology.
  • Internet browser software — Microsoft Internet Explorer; Mozilla Firefox; SeaMonkeySee more occupations related to this technology.
  • Inventory management softwareSee more occupations related to this technology.
  • Materials requirements planning logistics and supply chain software — LSA Visual Easy LeanSee more occupations related to this technology.
  • Medical software — Dynamic Energy Systems MedAct; Medical condition coding software Hot technologySee more occupations related to this technology.
  • Metadata management software — CA Erwin Data ModelerSee more occupations related to this technology.
  • Network monitoring software — Nagios Hot technologySee more occupations related to this technology.
  • Object or component oriented development software — R Hot technologySee more occupations related to this technology.
  • Object oriented data base management software — PostgreSQL Hot technologySee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Operating system software — Apple macOS Hot technology ; Microsoft Windows Hot technology ; Oracle Solaris Hot technology ; Shell script Hot technology (see all 5 examples)See more occupations related to this technology.
  • Point of sale POS softwareSee more occupations related to this technology.
  • Presentation software — Apple Keynote; Google Slides; Microsoft PowerPoint Hot technologySee more occupations related to this technology.
  • Process mapping and design software — Microsoft Visio Hot technologySee more occupations related to this technology.
  • Project management software — Confluence Hot technology ; Microsoft Project Hot technology ; Oracle Primavera Enterprise Project Portfolio Management Hot technology ; Realization StreamlinerSee more occupations related to this technology.
  • Sales and marketing software — Google AdWords Hot technology ; HubSpot software Hot technology ; Marketo Marketing Automation Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Time accounting software — Kronos Workforce Payroll; Kronos Workforce Timekeeper; Payroll softwareSee more occupations related to this technology.
  • Transaction security and virus protection software — McAfee; Symantec Hot technologySee more occupations related to this technology.
  • Transaction server software — Customer information control system CICSSee more occupations related to this technology.
  • Video creation and editing software — Apple Final Cut Pro; Flipgrid; Screencastify; YouTube Hot technologySee more occupations related to this technology.
  • Web page creation and editing software — Facebook Hot technology ; LinkedIn Hot technology ; Microsoft FrontPage; Social media sites Hot technologySee more occupations related to this technology.
  • Word processing software — Evernote; Google Docs Hot technology ; Microsoft OneNote; Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.See more occupations related to this knowledge.
  • Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.See more occupations related to this knowledge.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.See more occupations related to this knowledge.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.See more occupations related to this knowledge.

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Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others’ actions.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences.See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.See more occupations related to this skill.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior.See more occupations related to this skill.
  • Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.
  • Instructing — Teaching others how to do something.See more occupations related to this skill.
  • Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.See more occupations related to this skill.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.See more occupations related to this skill.

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Abilities

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  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.See more occupations related to this ability.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).See more occupations related to this ability.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.

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Work Activities

Show fewer All 33 displayed
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.See more occupations related to this activity.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.See more occupations related to this activity.
  • Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.See more occupations related to this activity.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.See more occupations related to this activity.
  • Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.See more occupations related to this activity.

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Detailed Work Activities

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  • Analyze data to inform operational decisions or activities.See more occupations related to this activity.
  • Analyze financial records to improve efficiency.See more occupations related to this activity.
  • Direct organizational operations, projects, or services.See more occupations related to this activity.
  • Direct sales, marketing, or customer service activities.See more occupations related to this activity.
  • Prepare staff schedules or work assignments.See more occupations related to this activity.
  • Determine pricing or monetary policies.See more occupations related to this activity.
  • Monitor performance of organizational members or partners.See more occupations related to this activity.
  • Direct financial operations.See more occupations related to this activity.
  • Provide basic information to guests, visitors, or clients.See more occupations related to this activity.
  • Implement organizational process or policy changes.See more occupations related to this activity.
  • Develop organizational goals or objectives.See more occupations related to this activity.
  • Develop organizational policies or programs.See more occupations related to this activity.
  • Conduct employee training programs.See more occupations related to this activity.
  • Hire personnel.See more occupations related to this activity.
  • Develop marketing plans or strategies.See more occupations related to this activity.
  • Determine resource needs.See more occupations related to this activity.
  • Manage construction activities.See more occupations related to this activity.
  • Recommend organizational process or policy changes.See more occupations related to this activity.
  • Manage environmental sustainability projects.See more occupations related to this activity.
  • Plan facility layouts or designs.See more occupations related to this activity.

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Work Context

Show fewer All 26 displayed
  • Face-to-Face Discussions — 95% responded “Every day.”See more occupations related to this work context.
  • Telephone — 96% responded “Every day.”See more occupations related to this work context.
  • Electronic Mail — 91% responded “Every day.”See more occupations related to this work context.
  • Contact With Others — 80% responded “Constant contact with others.”See more occupations related to this work context.
  • Freedom to Make Decisions — 79% responded “A lot of freedom.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 81% responded “A lot of freedom.”See more occupations related to this work context.
  • Work With Work Group or Team — 79% responded “Extremely important.”See more occupations related to this work context.
  • Duration of Typical Work Week — 86% responded “More than 40 hours.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 89% responded “Every day.”See more occupations related to this work context.
  • Frequency of Decision Making — 69% responded “Every day.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 65% responded “Very high responsibility.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 53% responded “Very important results.”See more occupations related to this work context.
  • Coordinate or Lead Others — 55% responded “Extremely important.”See more occupations related to this work context.
  • Responsible for Others’ Health and Safety — 59% responded “Very high responsibility.”See more occupations related to this work context.
  • Time Pressure — 48% responded “Every day.”See more occupations related to this work context.
  • Deal With External Customers — 52% responded “Extremely important.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 54% responded “Very important.”See more occupations related to this work context.
  • Letters and Memos — 40% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 42% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 35% responded “Extremely important.”See more occupations related to this work context.
  • Spend Time Sitting — 33% responded “More than half the time.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 38% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Level of Competition — 50% responded “Highly competitive.”See more occupations related to this work context.
  • Consequence of Error — 32% responded “Very serious.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 30% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Physical Proximity — 37% responded “I work with others but not closely (e.g., private office).”See more occupations related to this work context.

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Job Zone

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor’s degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
29   Bachelor’s degree
19   Some college, no degree
15   High school diploma or equivalent

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Credentials

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Interests

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Interest code: ECS   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.See more occupations related to this interest.

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Work Styles

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  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.

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Work Values

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  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.See more occupations related to this work value.

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Related Occupations

Show fewer All 9 displayed
11-3012.00 Administrative Services Managers
11-3061.00 Purchasing Managers
11-3071.00 Transportation, Storage, and Distribution Managers
11-9051.00 Food Service Managers Bright Outlook
11-9071.00 Gambling Managers Bright Outlook
11-9081.00 Lodging Managers
13-1022.00 Wholesale and Retail Buyers, Except Farm Products
43-1011.00 First-Line Supervisors of Office and Administrative Support Workers   Bright Outlook Bright Outlook
53-1043.00 First-Line Supervisors of Material-Moving Machine and Vehicle Operators

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Wages & Employment Trends

Median wages (2020) $49.83 hourly, $103,650 annual
State wages
 
Local wages
  
Employment (2020) 2,411,900 employees
Projected growth (2020-2030) Average (5% to 10%) Average (5% to 10%)
Projected job openings (2020-2030) 229,600
State trends
 
Top industries (2020)
Retail Trade
Professional, Scientific, and Technical Services

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Concrete Institute external site
  • American Institute of Chemical Engineers external site
  • American Management Association external site
  • American Public Works Association external site
  • American Society of Civil Engineers external site
  • American Welding Society external site
  • APICS external site
  • Council of State Governments external site
  • Financial Executives International external site
  • Financial Management Association International external site
  • Institute of Certified Professional Managers external site
  • International Public Management Association for Human Resources external site
  • National Association of Counties external site
  • National Conference of State Legislatures external site
  • National League of Cities external site
  • National Management Association external site
  • Occupational Outlook Handbook: Top executives external site
  • The American Ceramic Society external site
  • The American Institute of Architects external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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