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Industrial-Organizational Psychologists

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Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training, and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.

Sample of reported job titles: Consulting Psychologist, Industrial Psychologist, Industrial/Organizational Psychologist (I/O Psychologist), Management Consultant, Organizational Consultant, Organizational Development Consultant (OD Consultant), Organizational Psychologist, Research Scientist

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Formulate and implement training programs, applying principles of learning and individual differences.See more occupations related to this task.
  • Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, or motivation to assess organizational functioning.See more occupations related to this task.
  • Conduct presentations on research findings for clients or at research meetings.See more occupations related to this task.
  • Provide expert testimony in employment lawsuits.See more occupations related to this task.
  • Study consumers’ reactions to new products and package designs, and to advertising efforts, using surveys and tests.See more occupations related to this task.
  • Review research literature to remain current on psychological science issues.See more occupations related to this task.
  • Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.See more occupations related to this task.
  • Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, or promotion.See more occupations related to this task.
  • Write articles, white papers, or reports to share research findings and educate others.See more occupations related to this task.
  • Develop new business by contacting potential clients, making sales presentations, and writing proposals.See more occupations related to this task.
  • Develop and implement employee selection or placement programs.See more occupations related to this task.
  • Identify training and development needs.See more occupations related to this task.
  • Train clients to administer human resources functions including testing, selection, and performance management.See more occupations related to this task.
  • Facilitate organizational development and change.See more occupations related to this task.
  • Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.See more occupations related to this task.
  • Assess employee performance.See more occupations related to this task.
  • Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs as well as information about aspects such as job satisfaction.See more occupations related to this task.
  • Coach senior executives and managers on leadership and performance.See more occupations related to this task.
  • Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.See more occupations related to this task.
  • Write reports on research findings and implications to contribute to general knowledge or to suggest potential changes in organizational functioning.See more occupations related to this task.
  • Participate in mediation and dispute resolution.See more occupations related to this task.
  • Provide advice on best practices and implementation for selection.See more occupations related to this task.
  • Counsel workers about job and career-related issues.See more occupations related to this task.
  • Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.See more occupations related to this task.

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Technology Skills

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  • Analytical or scientific software — IBM SPSS Statistics Hot technology ; Muthen & Muthen Mplus; SAS Hot technology ; Winsteps (see all 12 examples)See more occupations related to this technology.
  • Computer based training software — PadletSee more occupations related to this technology.
  • Data base user interface and query software — Microsoft Access Hot technologySee more occupations related to this technology.
  • Document management software — Adobe Systems Adobe Acrobat Hot technologySee more occupations related to this technology.
  • Electronic mail software — Microsoft Outlook Hot technologySee more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — Oracle PeopleSoft Hot technologySee more occupations related to this technology.
  • Human resources software — Human resource information system HRISSee more occupations related to this technology.
  • Internet browser software — Web browser softwareSee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Presentation software — Mentimeter; Microsoft PowerPoint Hot technologySee more occupations related to this technology.
  • Process mapping and design software — Microsoft Visio Hot technologySee more occupations related to this technology.
  • Project management software — Microsoft Project Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Google Sheets; Microsoft Excel Hot technologySee more occupations related to this technology.
  • Web platform development software — Hypertext markup language HTML Hot technologySee more occupations related to this technology.
  • Word processing software — Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.See more occupations related to this knowledge.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.See more occupations related to this knowledge.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.See more occupations related to this knowledge.

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Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.See more occupations related to this skill.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Science — Using scientific rules and methods to solve problems.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others’ actions.See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior.See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems.See more occupations related to this skill.
  • Operations Analysis — Analyzing needs and product requirements to create a design.See more occupations related to this skill.
  • Instructing — Teaching others how to do something.See more occupations related to this skill.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people.See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences.See more occupations related to this skill.

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Abilities

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  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.See more occupations related to this ability.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.See more occupations related to this ability.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.See more occupations related to this ability.

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Work Activities

Show fewer All 30 displayed
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.See more occupations related to this activity.
  • Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.See more occupations related to this activity.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.See more occupations related to this activity.
  • Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.See more occupations related to this activity.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.See more occupations related to this activity.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.See more occupations related to this activity.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.See more occupations related to this activity.

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Detailed Work Activities

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  • Develop educational programs.See more occupations related to this activity.
  • Conduct scientific research of organizational behavior or processes.See more occupations related to this activity.
  • Mediate disputes.See more occupations related to this activity.
  • Prepare scientific or technical reports or presentations.See more occupations related to this activity.
  • Testify at legal or legislative proceedings.See more occupations related to this activity.
  • Collect information from people through observation, interviews, or surveys.See more occupations related to this activity.
  • Develop methods of social or economic research.See more occupations related to this activity.
  • Review professional literature to maintain professional knowledge.See more occupations related to this activity.
  • Administer standardized physical or psychological tests.See more occupations related to this activity.
  • Confer with clients to exchange information.See more occupations related to this activity.
  • Train personnel in technical or scientific procedures.See more occupations related to this activity.
  • Advise others on business or operational matters.See more occupations related to this activity.
  • Counsel clients on mental health or personal achievement.See more occupations related to this activity.

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Work Context

Show fewer All 22 displayed
  • Electronic Mail — 96% responded “Every day.”See more occupations related to this work context.
  • Telephone — 83% responded “Every day.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 66% responded “A lot of freedom.”See more occupations related to this work context.
  • Freedom to Make Decisions — 64% responded “A lot of freedom.”See more occupations related to this work context.
  • Face-to-Face Discussions — 68% responded “Every day.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 86% responded “Every day.”See more occupations related to this work context.
  • Spend Time Sitting — 56% responded “Continually or almost continually.”See more occupations related to this work context.
  • Work With Work Group or Team — 61% responded “Extremely important.”See more occupations related to this work context.
  • Duration of Typical Work Week — 78% responded “More than 40 hours.”See more occupations related to this work context.
  • Contact With Others — 48% responded “Constant contact with others.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 51% responded “Very important results.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 53% responded “Extremely important.”See more occupations related to this work context.
  • Coordinate or Lead Others — 44% responded “Extremely important.”See more occupations related to this work context.
  • Frequency of Decision Making — 47% responded “Every day.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 45% responded “Very high responsibility.”See more occupations related to this work context.
  • Letters and Memos — 36% responded “Once a month or more but not every week.”See more occupations related to this work context.
  • Deal With External Customers — 40% responded “Extremely important.”See more occupations related to this work context.
  • Time Pressure — 45% responded “Once a month or more but not every week.”See more occupations related to this work context.
  • Level of Competition — 37% responded “Moderately competitive.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 41% responded “Once a month or more but not every week.”See more occupations related to this work context.
  • Consequence of Error — 31% responded “Serious.”See more occupations related to this work context.
  • Public Speaking — 57% responded “Once a month or more but not every week.”See more occupations related to this work context.

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Job Zone

Title Job Zone Five: Extensive Preparation Needed
Education Most of these occupations require graduate school. For example, they may require a master’s degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, neurologists, and veterinarians.
SVP Range (8.0 and above)

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Education


Percentage of Respondents
Education Level Required
48   Doctoral degree
47   Master’s degree
5   Post-doctoral training

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Credentials

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Interests

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Interest code: IEA   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.
  • Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.See more occupations related to this interest.
  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.See more occupations related to this interest.

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Work Styles

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  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.

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Work Values

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  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.See more occupations related to this work value.

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Related Occupations

Show fewer All 10 displayed
11-3121.00 Human Resources Managers
11-3131.00 Training and Development Managers Bright Outlook
11-9033.00 Education Administrators, Postsecondary
13-1071.00 Human Resources Specialists Bright Outlook
13-1151.00 Training and Development Specialists   Bright Outlook Bright Outlook
13-1161.00 Market Research Analysts and Marketing Specialists Bright Outlook
19-3022.00 Survey Researchers
25-1011.00 Business Teachers, Postsecondary
25-1066.00 Psychology Teachers, Postsecondary Bright Outlook
25-1122.00 Communications Teachers, Postsecondary

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Wages & Employment Trends

Median wages (2020) $46.28 hourly, $96,270 annual
State wages
 
Local wages
  
Employment (2020) 4,900 employees
Projected growth (2020-2030) Slower than average (1% to 5%) Slower than average (1% to 5%)
Projected job openings (2020-2030) 300
State trends
 

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Academy of Management external site
  • American Board of Professional Psychology external site
  • American Psychological Association external site
  • Association for Psychological Science external site
  • Association for Talent Development external site
  • Human Factors and Ergonomics Society external site
  • Institute of Management Consultants USA external site
  • International Public Management Association for Human Resources external site
  • International Society for Performance Improvement external site
  • National Association of School Psychologists external site
  • National Career Development Association external site
  • Occupational Outlook Handbook: Psychologists external site
  • Organizational Development Network external site
  • Society for Human Resource Management external site
  • Society for Industrial and Organizational Psychology external site
  • Society of Consulting Psychology external site
  • Society of Psychologists in Management external site
  • WorldatWork external site

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