Information Technology Project Managers

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Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Sample of reported job titles: Cloud Product Director, Cybersecurity Project Manager, Data Center Product Director, Information Systems Project Manager (IS Project Manager), IT Manager (Information Technology Manager), IT Program Manager (Information Technology Program Manager), IT Project Manager (Information Technology Project Manager), Scrum Master, Transition Program Manager

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Tasks

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Manage project execution to ensure adherence to budget, schedule, and scope.
Confer with project personnel to identify and resolve problems.
Monitor or track project milestones and deliverables.
Submit project deliverables, ensuring adherence to quality standards.
Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
Initiate, review, or approve modifications to project plans.
Schedule and facilitate meetings related to information technology projects.
Direct or coordinate activities of project personnel.
Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
Identify need for initial or supplemental project resources.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Perform risk assessments to develop response strategies.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Identify, review, or select vendors or consultants to meet project needs.
Develop and manage annual budgets for information technology projects.
Establish and execute a project communication plan.
Develop and manage work breakdown structure (WBS) of information technology projects.
Monitor the performance of project team members, providing and documenting performance feedback.
Coordinate recruitment or selection of project personnel.
Assign duties, responsibilities, and spans of authority to project personnel.
Negotiate with project stakeholders or suppliers to obtain resources or materials.

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Technology Skills

All 61 displayed Show 9 tools used

Access software — Citrix
Accounting software — Tax software
Analytical or scientific software — IBM SPSS Statistics ; Minitab ; SAS ; The MathWorks MATLAB (see all 5 examples)
Application server software — Docker ; Red Hat OpenShift ; Red Hat WildFly ; Spring Boot (see all 7 examples)
Backup or archival software — Veritas NetBackup
Business intelligence and data analysis software — Apache Spark ; MicroStrategy ; Oracle Business Intelligence Enterprise Edition ; Qlik Tech QlikView (see all 6 examples)
Calendar and scheduling software — Scheduling software
Cloud-based data access and sharing software — Glasscubes; Google Drive ; Microsoft SharePoint ; Slack (see all 5 examples)
Cloud-based management software — IBM WebSphere ; IBM WebSphere MQ; Splunk Enterprise
Communications server software — IBM Domino
Computer aided design CAD software — Autodesk AutoCAD ; Autodesk Revit ; Dassault Systemes CATIA
Computer based training software — Blackboard software; Edulastic
Configuration management software — IBM Software Configuration and Library Manager SCLM; Perforce Helix software; Puppet ; VMware (see all 5 examples)
Customer relationship management CRM software — Blackbaud The Raiser’s Edge; Oracle Eloqua; Salesforce software
Data base management system software — Amazon DynamoDB ; Apache Hive ; Elasticsearch ; MongoDB (see all 14 examples)
Data base reporting software — Microsoft SQL Server Reporting Services ; SAP Crystal Reports
Data base user interface and query software — Airtable; Amazon Elastic Compute Cloud EC2 ; Oracle JDBC ; Transact-SQL (see all 25 examples)
Data mining software — Google Analytics
Desktop communications software — Skype
Desktop publishing software — Adobe Systems Adobe InDesign ; Microsoft Publisher
Development environment software — Apache Ant ; Apache Kafka ; Common business oriented language COBOL ; Go (see all 35 examples)
Document management software — Adobe Systems Adobe Acrobat ; Document management system software; O3spaces Workplace
Electronic mail software — IBM Notes ; Microsoft Exchange ; Microsoft Outlook
Enterprise application integration software — Atlassian Bamboo ; Extensible markup language XML ; Microsoft SQL Server Integration Services SSIS ; Oracle Fusion Middleware (see all 5 examples)
Enterprise resource planning ERP software — Microsoft Dynamics GP ; NetSuite ERP ; Oracle Hyperion ; Oracle JD Edwards EnterpriseOne (see all 16 examples)
Enterprise system management software — IBM Power Systems software; Kforge
Expert system software — Ansible software
File versioning software — Apache Subversion SVN ; Continuous integration software; Git ; Version control software
Financial analysis software — Delphi Technology; Oracle E-Business Suite Financials
Geographic information system — ESRI ArcGIS software ; Geographic information system GIS software
Graphical user interface development software — Salesforce Visualforce
Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud ; Adobe Systems Adobe Illustrator ; JamBoard; Trimble SketchUp Pro (see all 7 examples)
Human resources software — Human resource management software HRMS; Oracle Taleo
Industrial control software — Supervisory control and data acquisition SCADA software
Information retrieval or search software — LexisNexis
Internet protocol IP multimedia subsystem software — Voice over internet protocol VoIP system software
Medical software — Epic Systems ; Healthcare common procedure coding system HCPCS
Metadata management software — CA Erwin Data Modeler
Mobile location based services software — Resource management software
Network monitoring software — Nagios ; Wireshark
Network security or virtual private network VPN management software — Virtual private networking VPN software
Object or component oriented development software — Advanced business application programming ABAP ; Apache Groovy ; Objective C ; Scala (see all 14 examples)
Object oriented data base management software — Hibernate ORM; PostgreSQL
Office suite software — Microsoft Office
Operating system software — Microsoft Windows Server ; Oracle Solaris ; Red Hat Enterprise Linux ; UNIX Shell (see all 15 examples)
Pattern design software — MatchWare MindView; MindGenius; MPI Micro Planner X-Pert; NovaMind Merlin Project Manager (see all 5 examples)
Portal server software — Apache HTTP Server
Presentation software — Microsoft PowerPoint
Process mapping and design software — Microsoft Visio
Program testing software — Hewlett Packard LoadRunner; JUnit ; Selenium
Project management software — Atlassian JIRA ; Confluence ; Microsoft Teams; Oracle Primavera Enterprise Project Portfolio Management (see all 67 examples)
Requirements analysis and system architecture software — Unified modeling language UML
Sales and marketing software — Google AdWords ; Marketo Marketing Automation
Spreadsheet software — Microsoft Excel
Transaction security and virus protection software — McAfee; Symantec
Transaction server software — Customer information control system CICS
Video conferencing software — Cisco Systems Webex; Google Meet; LogMeIn GoToMeeting
Video creation and editing software — Apple Final Cut Pro; Screencast-O-Matic
Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Facebook
Web platform development software — Backbone.js ; Microsoft ASP.NET Core MVC ; React ; Spring Framework (see all 25 examples)
Word processing software — 3M Post-it App; Google Docs ; Microsoft OneNote; Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

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Skills

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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others’ actions.
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
Time Management — Managing one’s own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking — Talking to others to convey information effectively.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Negotiation — Bringing others together and trying to reconcile differences.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Service Orientation — Actively looking for ways to help people.
Instructing — Teaching others how to do something.
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Persuasion — Persuading others to change their minds or behavior.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Abilities

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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.

Work Activities

All 32 displayed

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Detailed Work Activities

All 15 displayed

Manage information technology projects or system activities.
Collaborate with others to resolve information technology issues.
Develop detailed project plans.
Collect data about customer needs.
Supervise information technology personnel.
Analyze security of systems, network, or data.
Develop guidelines for system implementation.
Identify information technology project resource requirements.
Analyze data to identify trends or relationships among variables.
Prepare analytical reports.
Participate in staffing decisions.
Manage budgets for appropriate resource allocation.
Develop information communication procedures.
Assign duties or work schedules to employees.
Coordinate resource procurement activities.

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Work Context

All 25 displayed

Electronic Mail — 95% responded “Every day.”
Telephone — 80% responded “Every day.”
Work With Work Group or Team — 75% responded “Extremely important.”
Contact With Others — 57% responded “Constant contact with others.”
Indoors, Environmentally Controlled — 75% responded “Every day.”
Spend Time Sitting — 50% responded “Continually or almost continually.”
Structured versus Unstructured Work — 52% responded “Some freedom.”
Face-to-Face Discussions — 60% responded “Every day.”
Time Pressure — 52% responded “Every day.”
Coordinate or Lead Others — 50% responded “Extremely important.”
Duration of Typical Work Week — 60% responded “More than 40 hours.”
Freedom to Make Decisions — 62% responded “Some freedom.”
Responsibility for Outcomes and Results — 40% responded “Very high responsibility.”
Importance of Being Exact or Accurate — 48% responded “Very important.”
Level of Competition — 57% responded “Highly competitive.”
Impact of Decisions on Co-workers or Company Results — 57% responded “Important results.”
Frequency of Conflict Situations — 52% responded “Once a week or more but not every day.”
Letters and Memos — 45% responded “Once a week or more but not every day.”
Frequency of Decision Making — 40% responded “Once a month or more but not every week.”
Deal With External Customers — 52% responded “Very important.”
Importance of Repeating Same Tasks — 33% responded “Extremely important.”
Public Speaking — 43% responded “Once a week or more but not every day.”
Deal With Unpleasant or Angry People — 40% responded “Once a week or more but not every day.”
Responsible for Others’ Health and Safety — 33% responded “Limited responsibility.”
Physical Proximity — 60% responded “Slightly close (e.g., shared office).”

Job Zone

Title	Job Zone Four: Considerable Preparation Needed
Education	Most of these occupations require a four-year bachelor’s degree, but some do not.
Related Experience	A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training	Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples	Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range	(7.0 to < 8.0)

Education

Percentage of Respondents	Education Level Required
38	Bachelor’s degree
24	Associate’s degree
19	Post-baccalaureate certificate

Credentials

Interests

All 2 displayed

Interest code: EC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Integrity — Job requires being honest and ethical.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Persistence — Job requires persistence in the face of obstacles.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

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Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Employment Trends

Median wage data for Computer Occupations, All Other.
Employment data for Computer Occupations, All Other.
Industry data for Computer Occupations, All Other.

Median wages (2020)	$44.65 hourly, $92,870 annual
State wages
Local wages	ZIP Code:

Employment (2020)	442,200 employees
Projected growth (2020-2030)	Average (5% to 10%)
Projected job openings (2020-2030)	37,500
State trends

Top industries (2020)	Professional, Scientific, and Technical Services Government

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

Sources of Additional Information

All 3 displayed

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

CompTIA
Project Management Institute
Scrum Alliance

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