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Payroll and Timekeeping Clerks

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Compile and record employee time and payroll data. May compute employees’ time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.

Sample of reported job titles: Accounting Technician, Human Resources Assistant (HR Assistant), Payroll Administrator, Payroll Assistant, Payroll Clerk, Payroll Coordinator, Payroll Representative, Payroll Specialist, Payroll Technician

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

Show fewer All 21 displayed
  • Process and issue employee paychecks and statements of earnings and deductions.See more occupations related to this task.
  • Compute wages and deductions, and enter data into computers.See more occupations related to this task.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.See more occupations related to this task.
  • Compile employee time, production, and payroll data from time sheets and other records.See more occupations related to this task.
  • Process paperwork for new employees and enter employee information into the payroll system.See more occupations related to this task.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.See more occupations related to this task.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.See more occupations related to this task.
  • Issue and record adjustments to pay related to previous errors or retroactive increases.See more occupations related to this task.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.See more occupations related to this task.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.See more occupations related to this task.
  • Conduct verifications of employment.See more occupations related to this task.
  • Distribute and collect timecards each pay period.See more occupations related to this task.
  • Keep informed about changes in tax and deduction laws that apply to the payroll process.See more occupations related to this task.
  • Balance cash and payroll accounts.See more occupations related to this task.
  • Complete, verify, and process forms and documentation for administration of benefits, such as pension plans, and unemployment and medical insurance.See more occupations related to this task.
  • Complete time sheets showing employees’ arrival and departure times.See more occupations related to this task.
  • Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.See more occupations related to this task.
  • Post relevant work hours to client files to bill clients properly.See more occupations related to this task.
  • Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.See more occupations related to this task.
  • Train employees on organizations’ timekeeping systems.See more occupations related to this task.
  • Coordinate special programs, such as United Way campaigns, that involve payroll deductions.See more occupations related to this task.

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Technology Skills

Show fewer All 15 displayed     Show 4 tools used
  • Accounting software — Fund accounting software; Intuit QuickBooks Hot technology ; Sage 50 Accounting; Tax software (see all 6 examples)See more occupations related to this technology.
  • Business intelligence and data analysis software — IBM Cognos Impromptu Hot technologySee more occupations related to this technology.
  • Compliance software — BSI ComplianceFactorySee more occupations related to this technology.
  • Data base reporting software — SAP Crystal Reports Hot technologySee more occupations related to this technology.
  • Data base user interface and query software — ADP Workforce Now Hot technology ; Data entry software; Microsoft Access Hot technologySee more occupations related to this technology.
  • Electronic mail software — Email software; IBM Notes Hot technology ; MicroFocus GroupWise; Microsoft Outlook Hot technologySee more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — Microsoft Dynamics GP Hot technology ; NetSuite ERP Hot technology ; Oracle JD Edwards EnterpriseOne Hot technology ; Oracle PeopleSoft Hot technology (see all 7 examples)See more occupations related to this technology.
  • Financial analysis software — Oracle E-Business Suite FinancialsSee more occupations related to this technology.
  • Human resources software — API Navigator; Human Resource MicroSystems HR Entre; Sage Abra HRMS; Ultimate Software UltiPro Workplace (see all 6 examples)See more occupations related to this technology.
  • Internet browser software — Netscape Navigator; Web browser softwareSee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Time accounting software — Kronos Workforce Payroll; Microsoft Great Plains Personal Data Keeper; UNITIME; Virtual Software Virtual Timecard (see all 24 examples)See more occupations related to this technology.
  • Word processing software — Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.See more occupations related to this knowledge.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.See more occupations related to this knowledge.

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Skills

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  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.

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Abilities

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  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.

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Work Activities

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  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.See more occupations related to this activity.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.See more occupations related to this activity.

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Detailed Work Activities

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  • Enter information into databases or software programs.See more occupations related to this activity.
  • Calculate financial data.See more occupations related to this activity.
  • Execute sales or other financial transactions.See more occupations related to this activity.
  • Verify employee information.See more occupations related to this activity.
  • Compile data or documentation.See more occupations related to this activity.
  • Record personnel information.See more occupations related to this activity.
  • Distribute materials to employees or customers.See more occupations related to this activity.
  • Maintain current knowledge related to work activities.See more occupations related to this activity.
  • Reconcile records of sales or other financial transactions.See more occupations related to this activity.
  • Check data for recording errors.See more occupations related to this activity.
  • Prepare documentation for contracts, transactions, or regulatory compliance.See more occupations related to this activity.
  • Prepare research or technical reports.See more occupations related to this activity.
  • Provide information to coworkers.See more occupations related to this activity.
  • Train others in operational procedures.See more occupations related to this activity.
  • Coordinate operational activities.See more occupations related to this activity.

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Work Context

Show fewer All 24 displayed
  • Electronic Mail — 90% responded “Every day.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 96% responded “Extremely important.”See more occupations related to this work context.
  • Telephone — 93% responded “Every day.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 87% responded “Extremely important.”See more occupations related to this work context.
  • Face-to-Face Discussions — 62% responded “Every day.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 66% responded “A lot of freedom.”See more occupations related to this work context.
  • Contact With Others — 58% responded “Constant contact with others.”See more occupations related to this work context.
  • Spend Time Sitting — 48% responded “Continually or almost continually.”See more occupations related to this work context.
  • Time Pressure — 48% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 76% responded “Every day.”See more occupations related to this work context.
  • Frequency of Decision Making — 47% responded “Every day.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 37% responded “Very important results.”See more occupations related to this work context.
  • Work With Work Group or Team — 45% responded “Extremely important.”See more occupations related to this work context.
  • Coordinate or Lead Others — 43% responded “Extremely important.”See more occupations related to this work context.
  • Freedom to Make Decisions — 42% responded “Some freedom.”See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 46% responded “Continually or almost continually.”See more occupations related to this work context.
  • Duration of Typical Work Week — 44% responded “More than 40 hours.”See more occupations related to this work context.
  • Letters and Memos — 41% responded “Once a month or more but not every week.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 29% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Frequency of Conflict Situations — 31% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 31% responded “Very high responsibility.”See more occupations related to this work context.
  • Deal With External Customers — 36% responded “Extremely important.”See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 39% responded “Once a year or more but not every month.”See more occupations related to this work context.
  • Degree of Automation — 36% responded “Highly automated.”See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
39   High school diploma or equivalent

Help
21   Some college, no degree
17   Associate’s degree

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Credentials

Find Training Find Certifications Find Licenses Apprenticeship.gov

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Interests

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Interest code: CE   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.See more occupations related to this interest.

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Work Styles

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  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.

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Work Values

Show fewer All 3 displayed
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.See more occupations related to this work value.

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Related Occupations

Show fewer All 9 displayed
43-3011.00 Bill and Account Collectors
43-3021.00 Billing and Posting Clerks
43-3031.00 Bookkeeping, Accounting, and Auditing Clerks Bright Outlook
43-4171.00 Receptionists and Information Clerks Bright Outlook
43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Bright Outlook
43-9021.00 Data Entry Keyers
43-9022.00 Word Processors and Typists
43-9041.00 Insurance Claims and Policy Processing Clerks
43-9061.00 Office Clerks, General   Bright Outlook Bright Outlook

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Wages & Employment Trends

Median wages (2020) $22.61 hourly, $47,020 annual
State wages
 
Local wages
  
Employment (2020) 137,300 employees
Projected growth (2020-2030) Decline (-1% or lower) Decline (-1% or lower)
Projected job openings (2020-2030) 11,400
State trends
 
Top industries (2020)
Professional, Scientific, and Technical Services
Administrative and Support Services

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Bankers Association external site
  • American Payroll Association external site
  • Government Finance Officers Association external site
  • Mortgage Bankers Association external site
  • National Bookkeepers Association external site
  • Occupational Outlook Handbook: Financial clerks external site
  • Society for Human Resource Management external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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