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Quality Control Analysts

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Conduct tests to determine quality of raw materials, bulk intermediate and finished products. May conduct stability sample tests.

Sample of reported job titles: Lab Analyst, Lab Technician (Lab Tech), Laboratory Analyst, Microbiology Lab Analyst, QA Auditor (Quality Assurance Auditor), QA Lab Tech (Quality Assurance Lab Technician), QA Tech (Quality Assurance Technician), Quality Control Analyst (QC Analyst), Quality Control Lab Technician (QC Lab Tech), Quality Control Technician (QC Tech)

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.See more occupations related to this task.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.See more occupations related to this task.
  • Calibrate, validate, or maintain laboratory equipment.See more occupations related to this task.
  • Ensure that lab cleanliness and safety standards are maintained.See more occupations related to this task.
  • Perform visual inspections of finished products.See more occupations related to this task.
  • Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.See more occupations related to this task.
  • Compile laboratory test data and perform appropriate analyses.See more occupations related to this task.
  • Identify and troubleshoot equipment problems.See more occupations related to this task.
  • Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses.See more occupations related to this task.
  • Investigate or report questionable test results.See more occupations related to this task.
  • Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.See more occupations related to this task.
  • Identify quality problems and recommend solutions.See more occupations related to this task.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.See more occupations related to this task.
  • Receive and inspect raw materials.See more occupations related to this task.
  • Train other analysts to perform laboratory procedures and assays.See more occupations related to this task.
  • Supply quality control data necessary for regulatory submissions.See more occupations related to this task.
  • Serve as a technical liaison between quality control and other departments, vendors, or contractors.See more occupations related to this task.
  • Write or revise standard quality control operating procedures.See more occupations related to this task.
  • Participate in internal assessments and audits as required.See more occupations related to this task.
  • Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines.See more occupations related to this task.
  • Evaluate analytical methods and procedures to determine how they might be improved.See more occupations related to this task.
  • Prepare or review required method transfer documentation including technical transfer protocols or reports.See more occupations related to this task.
  • Review data from contract laboratories to ensure accuracy and regulatory compliance.See more occupations related to this task.
  • Develop and qualify new testing methods.See more occupations related to this task.
  • Coordinate testing with contract laboratories and vendors.See more occupations related to this task.

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Technology Skills

Show fewer All 24 displayed     Show 38 tools used
  • Analytical or scientific software — Laboratory information management system LIMS; LabWare LIMS; Minitab Hot technology ; The MathWorks MATLAB Hot technology (see all 5 examples)See more occupations related to this technology.
  • Cloud-based data access and sharing software — Microsoft SharePoint Hot technologySee more occupations related to this technology.
  • Content workflow software — Atlassian JIRA Hot technologySee more occupations related to this technology.
  • Data base management system software — Relational database management software Hot technologySee more occupations related to this technology.
  • Data base reporting software — SAP BusinessObjects Crystal ReportsSee more occupations related to this technology.
  • Data base user interface and query software — Data entry software; Microsoft Access Hot technology ; Microsoft SQL Server Hot technology ; Structured query language SQL Hot technology (see all 6 examples)See more occupations related to this technology.
  • Desktop communications software — EkoSee more occupations related to this technology.
  • Development environment software — C; Microsoft Visual Basic Hot technology ; National Instruments LabVIEW Hot technologySee more occupations related to this technology.
  • Document management software — Adobe Systems Adobe Acrobat Hot technologySee more occupations related to this technology.
  • Electronic mail software — IBM Notes Hot technology ; Microsoft Outlook Hot technologySee more occupations related to this technology.
  • Enterprise application integration software — Extensible markup language XML Hot technologySee more occupations related to this technology.
  • Enterprise resource planning ERP software Hot technology — SAP Hot technologySee more occupations related to this technology.
  • Graphics or photo imaging software — SmugMug Flickr Hot technologySee more occupations related to this technology.
  • Internet browser software — Microsoft Internet ExplorerSee more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Operating system software — Microsoft Windows Hot technologySee more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint Hot technologySee more occupations related to this technology.
  • Process mapping and design software — Microsoft Visio Hot technologySee more occupations related to this technology.
  • Program testing software — Hewlett Packard LoadRunner; IBM Rational Functional Tester; Selenium Hot technology ; Watir (see all 12 examples)See more occupations related to this technology.
  • Project management software — Microsoft Project Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Transaction server software — Microsoft Internet Information Service IISSee more occupations related to this technology.
  • Web platform development software — Hypertext markup language HTML Hot technology ; JavaScript Hot technology ; Microsoft ASP.NET Hot technologySee more occupations related to this technology.
  • Word processing software — Microsoft Word Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

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  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.See more occupations related to this knowledge.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.See more occupations related to this knowledge.
  • Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.
  • Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.See more occupations related to this knowledge.

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Skills

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  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.See more occupations related to this skill.
  • Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively.See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems.See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.See more occupations related to this skill.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.See more occupations related to this skill.
  • Time Management — Managing one’s own time and the time of others.See more occupations related to this skill.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.See more occupations related to this skill.

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Abilities

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  • Near Vision — The ability to see details at close range (within a few feet of the observer).See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance.See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.See more occupations related to this ability.

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Work Activities

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  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.See more occupations related to this activity.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).See more occupations related to this activity.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.See more occupations related to this activity.

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Detailed Work Activities

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  • Interpret research or operational data.See more occupations related to this activity.
  • Test quality of materials or finished products.See more occupations related to this activity.
  • Maintain laboratory or technical equipment.See more occupations related to this activity.
  • Calibrate scientific or technical equipment.See more occupations related to this activity.
  • Evaluate quality of materials or products.See more occupations related to this activity.
  • Inspect areas for compliance with sanitation standards.See more occupations related to this activity.
  • Record research or operational data.See more occupations related to this activity.
  • Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.See more occupations related to this activity.
  • Prepare operational reports.See more occupations related to this activity.
  • Analyze test results.See more occupations related to this activity.
  • Monitor operational procedures in technical environments to ensure conformance to standards.See more occupations related to this activity.
  • Advise others on business or operational matters.See more occupations related to this activity.
  • Conduct quantitative failure analyses of operational data.See more occupations related to this activity.
  • Train personnel in technical or scientific procedures.See more occupations related to this activity.
  • Prepare information or documentation related to legal or regulatory matters.See more occupations related to this activity.
  • Develop collaborative relationships between departments or with external organizations.See more occupations related to this activity.
  • Conduct financial or regulatory audits.See more occupations related to this activity.
  • Determine appropriate methods for data analysis.See more occupations related to this activity.
  • Establish standards for products, processes, or procedures.See more occupations related to this activity.
  • Verify accuracy of data.See more occupations related to this activity.
  • Develop testing routines or procedures.See more occupations related to this activity.
  • Evaluate new technologies or methods.See more occupations related to this activity.
  • Coordinate activities with suppliers, contractors, clients, or other departments.See more occupations related to this activity.
  • Advise others on the development or use of new technologies.See more occupations related to this activity.

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Work Context

Show fewer All 27 displayed
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 92% responded “Every day.”See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 85% responded “Extremely important.”See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 77% responded “Every day.”See more occupations related to this work context.
  • Electronic Mail — 74% responded “Every day.”See more occupations related to this work context.
  • Face-to-Face Discussions — 72% responded “Every day.”See more occupations related to this work context.
  • Duration of Typical Work Week — 64% responded “More than 40 hours.”See more occupations related to this work context.
  • Exposed to Contaminants — 64% responded “Every day.”See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 64% responded “Continually or almost continually.”See more occupations related to this work context.
  • Structured versus Unstructured Work — 50% responded “A lot of freedom.”See more occupations related to this work context.
  • Exposed to Hazardous Conditions — 59% responded “Every day.”See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 46% responded “Extremely important.”See more occupations related to this work context.
  • Freedom to Make Decisions — 37% responded “A lot of freedom.”See more occupations related to this work context.
  • Contact With Others — 61% responded “Constant contact with others.”See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 59% responded “Every day.”See more occupations related to this work context.
  • Time Pressure — 32% responded “Every day.”See more occupations related to this work context.
  • Work With Work Group or Team — 50% responded “Important.”See more occupations related to this work context.
  • Consequence of Error — 42% responded “Extremely serious.”See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 38% responded “Very important results.”See more occupations related to this work context.
  • Spend Time Standing — 46% responded “About half the time.”See more occupations related to this work context.
  • Frequency of Decision Making — 39% responded “Once a year or more but not every month.”See more occupations related to this work context.
  • Physical Proximity — 52% responded “Slightly close (e.g., shared office).”See more occupations related to this work context.
  • Responsible for Others’ Health and Safety — 38% responded “Very high responsibility.”See more occupations related to this work context.
  • Telephone — 30% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 29% responded “Limited responsibility.”See more occupations related to this work context.
  • Spend Time Walking and Running — 32% responded “About half the time.”See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 31% responded “Once a week or more but not every day.”See more occupations related to this work context.
  • Coordinate or Lead Others — 44% responded “Important.”See more occupations related to this work context.

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate’s degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
38   High school diploma or equivalent

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28   Bachelor’s degree
10   Post-secondary certificate

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Credentials

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Interests

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Interest code: CIR   Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.See more occupations related to this interest.
  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.See more occupations related to this interest.

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Work Styles

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  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical.See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles.See more occupations related to this work style.
  • Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.See more occupations related to this work style.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.See more occupations related to this work style.

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Work Values

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  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.See more occupations related to this work value.

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Wages & Employment Trends

Median wage data for Life, Physical, and Social Science Technicians, All Other.
Employment data for Life, Physical, and Social Science Technicians, All Other.
Industry data for Life, Physical, and Social Science Technicians, All Other.

Median wages (2020) $25.22 hourly, $52,460 annual
State wages
 
Local wages
  
Employment (2020) 69,700 employees
Projected growth (2020-2030) Average (5% to 10%) Average (5% to 10%)
Projected job openings (2020-2030) 9,300
State trends
 
Top industries (2020)
Educational Services
Professional, Scientific, and Technical Services

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Chemical Society external site
  • American Society for Quality external site
  • Parenteral Drug Association external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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