Real Estate Sales Agents
Rent, buy, or sell property for clients. Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
Sample of reported job titles: Real Estate Agent, Real Estate Salesperson, Realtor, Realtor Associate, Sales Agent
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Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Present purchase offers to sellers for consideration.
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Generate lists of properties that are compatible with buyers’ needs and financial resources.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Interview clients to determine what kinds of properties they are seeking.
- Contact previous clients for prospecting of referral business.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings, to remain knowledgeable about real estate markets.
- Answer clients’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
- Coordinate appointments to show homes to prospective buyers.
- Contact property owners and advertise services to solicit property sales listings.
- Advise sellers on how to make homes more appealing to potential buyers.
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Arrange for title searches to determine whether clients have clear property titles.
- Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Review plans for new construction with clients, enumerating and recommending available options and features.
- Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
- Visit properties to assess them before showing them to clients.
- Investigate clients’ financial and credit status to determine eligibility for financing.
- Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
- Appraise properties to determine loan values.
- Contact utility companies for service hookups to clients’ property.
- Solicit and compile listings of available rental properties.
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- Accounting software — Fund accounting software; Intuit QuickBooks ; OWL Bookkeeping for Realtors; Tax software
- Analytical or scientific software — Home rating software
- Calendar and scheduling software — Scheduling software; Showing Suite Showing Calendar
- Cloud-based data access and sharing software — Google Drive
- Customer relationship management CRM software — DataBasix Technologies Lead Commander; Microsoft Dynamics ; RealtyStar Real Estate Assistant; TopProducer (see all 7 examples)
- Data base reporting software — iKorb Real Estate; Internet based MLS database software; National Association of Realtors Online Database
- Data base user interface and query software — Argosy Legal Systems Power Closer; Front Desk; Showing Suite; Yardi software (see all 8 examples)
- Data mining software — eGrabber ListGrabber
- Desktop publishing software — Digital contract software; Microsoft Publisher
- Document management software — Adobe Systems Adobe Acrobat ; Microsoft Word Hard to Find Contracts
- Electronic mail software — Email software; Microsoft Outlook
- Expert system software — CMA Stuffers; ProForce Ultimate Brochures; Reveal Systems Truewire; RPIS Silent Flyer (see all 10 examples)
- Financial analysis software — Real estate application contract transmission REACT software; RealData Comparative Lease Analysis; TimeValue software; Wheatworks Real Estate Calculator Suite (see all 12 examples)
- Geographic information system — Geographic information system GIS software
- Graphics or photo imaging software — Easypano Tourweaver; Iseemedia Photovista Panorama; Panoweaver Panorama; The IPIX Real Estate Wizard hometour360 Wizard
- Internet browser software
- Map creation software — DeLorme Topo USA; FloodMaps; Greenbrier Graphics Deed Plotter
- Office suite software — Corel WordPerfect; Microsoft Office ; RealtyStar AgentOffice
- Presentation software — Microsoft PowerPoint ; Reality Star ProAGENT Power Series Presentations
- Project management software — Microsoft Project ; Telluride Software Classic Trak-It
- Route navigation software — Garmin City Select; Navigation software
- Spreadsheet software — IBM Lotus 1-2-3; Microsoft Excel
- Video conferencing software — FaceTime
- Video creation and editing software — Loom; Panorama Technologies ModelWeaver
- Voice recognition software — General Magic Portico
- Web page creation and editing software — Facebook ; LinkedIn ; Microsoft FrontPage; Social media sites (see all 5 examples)
- Word processing software — Google Docs ; HUD-1 software; Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
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- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Negotiation — Bringing others together and trying to reconcile differences.
- Coordination — Adjusting actions in relation to others’ actions.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Persuasion — Persuading others to change their minds or behavior.
- Service Orientation — Actively looking for ways to help people.
- Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
- Time Management — Managing one’s own time and the time of others.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Mathematics — Using mathematics to solve problems.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Far Vision — The ability to see details at a distance.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Detailed Work Activities
- Negotiate prices or other sales terms.
- Prepare sales or other contracts.
- Obtain property information.
- Coordinate activities with suppliers, contractors, clients, or other departments.
- Develop content for sales presentations or other materials.
- Appraise property values.
- Coordinate legal schedules or activities.
- Gather customer or product information to determine customer needs.
- Contact current or potential customers to promote products or services.
- Identify potential customers.
- Advise real estate clients.
- Schedule appointments with prospective customers.
- Attend events to develop professional knowledge.
- Deliver promotional presentations to current or prospective customers.
- Explain technical product or service information to customers.
- Develop professional relationships or networks.
- Verify customer credit information.
- Develop proposals for current or prospective customers.
- Recommend products or services to customers.
- Examine condition of property or products.
- Arrange delivery of goods or services.
- Train sales personnel.
- Contract real estate to clients.
- Direct fundraising or financing activities.
- Identify investment opportunities or strategies.
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- Electronic Mail — 100% responded “Every day.”
- Contact With Others — 95% responded “Constant contact with others.”
- Telephone — 95% responded “Every day.”
- Level of Competition — 85% responded “Extremely competitive.”
- Face-to-Face Discussions — 72% responded “Every day.”
- Structured versus Unstructured Work — 81% responded “A lot of freedom.”
- Freedom to Make Decisions — 67% responded “A lot of freedom.”
- Time Pressure — 62% responded “Every day.”
- In an Enclosed Vehicle or Equipment — 81% responded “Every day.”
- Duration of Typical Work Week — 76% responded “More than 40 hours.”
- Impact of Decisions on Co-workers or Company Results — 52% responded “Very important results.”
- Frequency of Decision Making — 45% responded “Every day.”
- Letters and Memos — 53% responded “Every day.”
- Importance of Being Exact or Accurate — 43% responded “Very important.”
- Indoors, Environmentally Controlled — 53% responded “Every day.”
- Deal With External Customers — 38% responded “Very important.”
- Coordinate or Lead Others — 42% responded “Very important.”
- Physical Proximity — 53% responded “Moderately close (at arm’s length).”
- Work With Work Group or Team — 32% responded “Very important.”
- Consequence of Error — 35% responded “Very serious.”
- Outdoors, Exposed to Weather — 32% responded “Once a month or more but not every week.”
- Frequency of Conflict Situations — 43% responded “Once a month or more but not every week.”
- Spend Time Sitting — 57% responded “About half the time.”
- Deal With Unpleasant or Angry People — 42% responded “Once a month or more but not every week.”
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|Title||Job Zone Three: Medium Preparation Needed|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate’s degree.|
|Related Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.|
|SVP Range||(6.0 to < 7.0)|
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Percentage of Respondents
|Education Level Required|
|43||High school diploma or equivalent
|10||Less than high school diploma|
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Interest code: EC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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- Integrity — Job requires being honest and ethical.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Persistence — Job requires persistence in the face of obstacles.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
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- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Wages & Employment Trends
|Median wages (2020)||$23.58 hourly, $49,040 annual|
|Employment (2020)||408,900 employees|
|Projected growth (2020-2030)||Slower than average (1% to 5%)|
|Projected job openings (2020-2030)||37,400|
|Top industries (2020)||
Real Estate and Rental and Leasing
Source: Bureau of Labor Statistics 2020 wage data and 2020-2030 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
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Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- CCIM Institute
- Council of Residential Specialists
- National Association of Realtors
- Occupational Outlook Handbook: Real estate brokers and sales agents
- Real Estate Buyer’s Agent Council
- Women’s Council of REALTORS®
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