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Shuttle Drivers and Chauffeurs

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Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Sample of reported job titles: Airport Shuttle Driver, Chauffeur, Driver, Limo Driver (Limousine Driver), Motor Coach Driver, Shuttle Bus Driver, Shuttle Driver, Special Needs Bus Driver, Van Driver

This title represents an occupation for which data collection is currently underway.

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Tasks  |  Technology Skills  |  Tools Used  |  Detailed Work Activities  |  Job Zone  |  Credentials  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

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  • Arrange to pick up particular customers or groups on a regular schedule.See more occupations related to this task.
  • Check the condition of a vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.See more occupations related to this task.
  • Collect fares or vouchers from passengers and make change or issue receipts as necessary.See more occupations related to this task.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.See more occupations related to this task.
  • Complete accident reports when necessary.See more occupations related to this task.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.See more occupations related to this task.
  • Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.See more occupations related to this task.
  • Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.See more occupations related to this task.
  • Maintain knowledge of first-aid procedures.See more occupations related to this task.
  • Notify dispatchers or company mechanics of vehicle problems.See more occupations related to this task.
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.See more occupations related to this task.
  • Perform errands for customers or employers, such as delivering or picking up mail and packages.See more occupations related to this task.
  • Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.See more occupations related to this task.
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.See more occupations related to this task.
  • Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.See more occupations related to this task.
  • Pick up or meet passengers according to requests, appointments, or schedules.See more occupations related to this task.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received.See more occupations related to this task.
  • Provide passengers with assistance entering and exiting vehicles and help them with any luggage.See more occupations related to this task.
  • Provide passengers with information about the local area and points of interest or give advice on hotels and restaurants.See more occupations related to this task.
  • Read maps and follow written and verbal geographic directions.See more occupations related to this task.
  • Record vehicle routes.See more occupations related to this task.
  • Regulate heating, lighting, and ventilation systems for passenger comfort.See more occupations related to this task.
  • Report any vehicle malfunctions or needed repairs.See more occupations related to this task.
  • Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.See more occupations related to this task.
  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.See more occupations related to this task.
  • Vacuum and clean interiors and wash and polish exteriors of automobiles.See more occupations related to this task.

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Technology Skills

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  • Data base user interface and query software — Actsoft Comet; Penchant Software dispatchOffice; TranWare Enterprise SuiteSee more occupations related to this technology.
  • Internet browser software — Web browser softwareSee more occupations related to this technology.
  • Map creation software — AOL MapQuestSee more occupations related to this technology.
  • Mobile location based services software — Digital Dispatch; Easy Dispatch; Piccolo Software PiccoloTaxi; TSS Wireless Fleet Management Suite (see all 8 examples)See more occupations related to this technology.
  • Office suite software — Microsoft Office Hot technologySee more occupations related to this technology.
  • Operating system software — Microsoft Windows Hot technologySee more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technologySee more occupations related to this technology.
  • Web page creation and editing software — Facebook Hot technologySee more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Detailed Work Activities

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  • Drive passenger vehicles.See more occupations related to this activity.
  • Clean vehicles or vehicle components.See more occupations related to this activity.
  • Follow safety procedures for vehicle operation.See more occupations related to this activity.
  • Inspect motor vehicles.See more occupations related to this activity.
  • Maintain vehicles in good working condition.See more occupations related to this activity.
  • Record operational details of travel.See more occupations related to this activity.
  • Report vehicle or equipment malfunctions.See more occupations related to this activity.
  • Assist customers to ensure comfort or safety.See more occupations related to this activity.
  • Assist passengers during vehicle boarding.See more occupations related to this activity.
  • Collect fares or payment from customers.See more occupations related to this activity.
  • Communicate with others to coordinate vehicle movement.See more occupations related to this activity.
  • Greet customers, patrons, or visitors.See more occupations related to this activity.
  • Maintain professional knowledge or certifications.See more occupations related to this activity.
  • Move materials, equipment, or supplies.See more occupations related to this activity.
  • Notify others of emergencies, problems, or hazards.See more occupations related to this activity.
  • Prepare accident or incident reports.See more occupations related to this activity.
  • Provide transportation information to passengers or customers.See more occupations related to this activity.
  • Read maps to determine routes.See more occupations related to this activity.
  • Receive information or instructions for performing work assignments.See more occupations related to this activity.
  • Schedule operational activities.See more occupations related to this activity.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Credentials

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Wages & Employment Trends

Median wage data for Passenger Vehicle Drivers, Except Bus Drivers, Transit and Intercity.
Employment data for Passenger Vehicle Drivers, Except Bus Drivers, Transit and Intercity.
Industry data for Passenger Vehicle Drivers, Except Bus Drivers, Transit and Intercity.

Median wages (2020) $15.54 hourly, $32,320 annual
State wages
 
Local wages
  
Employment (2020) 707,400 employees
Projected growth (2020-2030) Much faster than average (15% or higher) Much faster than average (15% or higher)
Projected job openings (2020-2030) 110,200
State trends
 
Top industries (2020)
Educational Services
Transportation and Warehousing

Source: Bureau of Labor Statistics 2020 wage data external site and 2020-2030 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

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Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • American Public Transportation Association external site
  • International Brotherhood of Teamsters external site
  • National Highway Traffic Safety Administration external site
  • National Limousine Association external site
  • Occupational Outlook Handbook: Passenger vehicle drivers external site
  • United Motorcoach Association external site

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This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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