{"id":673,"date":"2021-10-03T18:37:41","date_gmt":"2021-10-03T18:37:41","guid":{"rendered":"https:\/\/crowdsourcelawyers.com\/job-description-templates\/?page_id=673"},"modified":"2021-10-29T17:40:48","modified_gmt":"2021-10-29T17:40:48","slug":"correspondence-clerks","status":"publish","type":"page","link":"https:\/\/crowdsourcelawyers.com\/job-description-templates\/correspondence-clerks\/","title":{"rendered":"Correspondence Clerks"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19wpfl-0d5a7bcce670c49aead55f5a3f7af927\">\n.avia-section.av-19wpfl-0d5a7bcce670c49aead55f5a3f7af927{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/crowdsourcelawyers.com\/job-description-templates\/wp-content\/uploads\/sites\/3\/2021\/09\/job-descriptions.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-19wpfl-0d5a7bcce670c49aead55f5a3f7af927 main_color 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action='https:\/\/crowdsourcelawyers.com\/job-description-templates\/' id='searchform_element' method='get' class='' data-element_id='av-z02eh-dfc7f04c779644614652482e76a5a6fd' ><div class='av_searchform_wrapper'><input type='search' value='' id='s' name='s' placeholder='Search job description templates' aria-label='Search job description templates' class='av-input-field ' required \/><div class='av_searchsubmit_wrapper '><input type='submit' value='Find' id='searchsubmit' class='button ' title='View results on search page' aria-label='View results on search page' \/><\/div><input type='hidden' name='numberposts' value='5' \/><input type='hidden' name='results_hide_fields' value='' \/><\/div><\/form><\/search><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-673'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kubkf7yo-9966001a227ef87f8ba9a9b800168d83\">\n#top .av-special-heading.av-kubkf7yo-9966001a227ef87f8ba9a9b800168d83{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kubkf7yo-9966001a227ef87f8ba9a9b800168d83 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kubkf7yo-9966001a227ef87f8ba9a9b800168d83 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kubkf7yo-9966001a227ef87f8ba9a9b800168d83 av-special-heading-h1 blockquote modern-quote  avia-builder-el-3  el_after_av_section  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Correspondence Clerks<\/h1><div class='av-subheading av-subheading_below'><p>CrowdSourceLawyers.com<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='hr av-ssk3t-470531c91411cb64fd819f9860c5723a hr-default  avia-builder-el-4  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kubkgquw-24e923ab071f3ba8b1eec3111d9b3de2\">\n#top .av_textblock_section.av-kubkgquw-24e923ab071f3ba8b1eec3111d9b3de2 .avia_textblock{\nfont-size:19px;\n}\n<\/style>\n<section  class='av_textblock_section av-kubkgquw-24e923ab071f3ba8b1eec3111d9b3de2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.<\/p>\n<hr \/>\n<p><b>Sample of reported job titles:<\/b>\u00a0Chargeback Specialist, Claims Correspondence Clerk, Correspondence Clerk, Correspondence Coordinator, Correspondence Representative, Correspondent, Dispute Specialist, Office Technician, Technical Clerk<\/p>\n<hr \/>\n<div class=\"reporthead\">\n<div class=\"reportheadbar\"><\/div>\n<\/div>\n<p class=\"sm\">Tasks\u00a0\u00a0|\u00a0\u00a0Technology Skills\u00a0\u00a0|\u00a0\u00a0Tools Used\u00a0\u00a0|\u00a0\u00a0Knowledge\u00a0\u00a0|\u00a0\u00a0Skills\u00a0\u00a0|\u00a0\u00a0Abilities\u00a0\u00a0|\u00a0\u00a0Work Activities\u00a0\u00a0|\u00a0\u00a0Detailed Work Activities\u00a0\u00a0|\u00a0\u00a0Work Context\u00a0\u00a0|\u00a0\u00a0Job Zone\u00a0\u00a0|\u00a0\u00a0Education\u00a0\u00a0|\u00a0\u00a0Credentials\u00a0\u00a0|\u00a0\u00a0Interests\u00a0\u00a0|\u00a0\u00a0Work Styles\u00a0\u00a0|\u00a0\u00a0Work Values\u00a0\u00a0|\u00a0\u00a0Related Occupations\u00a0\u00a0|\u00a0\u00a0Wages &#038; Employment\u00a0\u00a0|\u00a0\u00a0Job Openings\u00a0\u00a0|\u00a0\u00a0Additional Information<\/p>\n<hr \/>\n<div id=\"wrapper_Tasks\">\n<h2 class=\"reportdesc\">Tasks<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Tasks\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 20 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Tasks\">\n<ul class=\"moreinfo\">\n<li>Maintain files and control records to show correspondence activities.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Read incoming correspondence to ascertain nature of writers&#8217; concerns and to determine disposition of correspondence.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Compile data from records to prepare periodic reports.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Route correspondence to other departments for reply.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Present clear and concise explanations of governing rules and regulations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Process orders for goods requested in correspondence.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Compose correspondence requesting medical information and records.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Ensure that money collected is properly recorded and secured.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Compile data pertinent to manufacture of special products for customers.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Compute costs of records furnished to requesters, and write letters to obtain payment.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Complete form letters in response to requests or problems identified by correspondence.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Confer with company personnel regarding feasibility of complying with writers&#8217; requests.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Type acknowledgment letters to persons sending correspondence.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Prepare records for shipment by certified mail.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Submit completed documents to typists for typing in final form, and instruct typists in matters, such as format, addresses, addressees, and the necessary number of copies.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<\/ul>\n<p class=\"long\">Find occupations related to multiple tasks<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_TechnologySkills\">\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Technology Skills<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_TechnologySkills\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 12 displayed \u00a0 \u00a0\u00a0Show 9 tools used<\/div>\n<\/div>\n<\/div>\n<div class=\"section_TechnologySkills\">\n<ul class=\"moreinfo\">\n<li><b>Data base user interface and query software<\/b>\u00a0\u2014 Data entry software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft Access\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Electronic mail software<\/b>\u00a0\u2014 Microsoft Outlook\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Enterprise application integration software<\/b>\u00a0\u2014 Electronic data interchange EDI software<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Enterprise resource planning ERP software<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0\u2014 SAP\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Graphics or photo imaging software<\/b>\u00a0\u2014 Imaging software<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Medical software<\/b>\u00a0\u2014 Electronic health record EHR software; GE Healthcare Centricity EMR; Healthcare common procedure coding system HCPCS\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Office suite software<\/b>\u00a0\u2014 Microsoft Office\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Operating system software<\/b>\u00a0\u2014 Microsoft Windows\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Presentation software<\/b>\u00a0\u2014 Microsoft PowerPoint\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Project management software<\/b>\u00a0\u2014 Microsoft SharePoint\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Spreadsheet software<\/b>\u00a0\u2014 Microsoft Excel\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Word processing software<\/b>\u00a0\u2014 Microsoft Word\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<\/ul>\n<p class=\"sm\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0Hot Technology \u2014 a technology requirement frequently included in employer job postings.<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_Knowledge\">\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Knowledge<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 4 displayed<\/div>\n<\/div>\n<ul class=\"moreinfo\">\n<li><b>English Language<\/b>\u00a0\u2014 Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>Clerical<\/b>\u00a0\u2014 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>Customer and Personal Service<\/b>\u00a0\u2014 Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>Mathematics<\/b>\u00a0\u2014 Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_Skills\">\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Skills<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Skills\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 11 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Skills\">\n<ul class=\"moreinfo\">\n<li><b>Writing<\/b>\u00a0\u2014 Communicating effectively in writing as appropriate for the needs of the audience.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Reading Comprehension<\/b>\u00a0\u2014 Understanding written sentences and paragraphs in work related documents.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Active Listening<\/b>\u00a0\u2014 Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Critical Thinking<\/b>\u00a0\u2014 Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Judgment and Decision Making<\/b>\u00a0\u2014 Considering the relative costs and benefits of potential actions to choose the most appropriate one.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Speaking<\/b>\u00a0\u2014 Talking to others to convey information effectively.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Social Perceptiveness<\/b>\u00a0\u2014 Being aware of others&#8217; reactions and understanding why they react as they do.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Complex Problem Solving<\/b>\u00a0\u2014 Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Coordination<\/b>\u00a0\u2014 Adjusting actions in relation to others&#8217; actions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Service Orientation<\/b>\u00a0\u2014 Actively looking for ways to help people.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Time Management<\/b>\u00a0\u2014 Managing one&#8217;s own time and the time of others.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_Abilities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Abilities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Abilities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 14 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Abilities\">\n<ul class=\"moreinfo\">\n<li><b>Written Comprehension<\/b>\u00a0\u2014 The ability to read and understand information and ideas presented in writing.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Written Expression<\/b>\u00a0\u2014 The ability to communicate information and ideas in writing so others will understand.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Oral Comprehension<\/b>\u00a0\u2014 The ability to listen to and understand information and ideas presented through spoken words and sentences.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Near Vision<\/b>\u00a0\u2014 The ability to see details at close range (within a few feet of the observer).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Oral Expression<\/b>\u00a0\u2014 The ability to communicate information and ideas in speaking so others will understand.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Problem Sensitivity<\/b>\u00a0\u2014 The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Inductive Reasoning<\/b>\u00a0\u2014 The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Speech Clarity<\/b>\u00a0\u2014 The ability to speak clearly so others can understand you.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Deductive Reasoning<\/b>\u00a0\u2014 The ability to apply general rules to specific problems to produce answers that make sense.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Speech Recognition<\/b>\u00a0\u2014 The ability to identify and understand the speech of another person.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Information Ordering<\/b>\u00a0\u2014 The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Fluency of Ideas<\/b>\u00a0\u2014 The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Originality<\/b>\u00a0\u2014 The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Selective Attention<\/b>\u00a0\u2014 The ability to concentrate on a task over a period of time without being distracted.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkActivities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Activities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkActivities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 17 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkActivities\">\n<ul class=\"moreinfo\">\n<li><b>Interacting With Computers<\/b>\u00a0\u2014 Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Communicating with Supervisors, Peers, or Subordinates<\/b>\u00a0\u2014 Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Getting Information<\/b>\u00a0\u2014 Observing, receiving, and otherwise obtaining information from all relevant sources.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Organizing, Planning, and Prioritizing Work<\/b>\u00a0\u2014 Developing specific goals and plans to prioritize, organize, and accomplish your work.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Communicating with Persons Outside Organization<\/b>\u00a0\u2014 Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Documenting\/Recording Information<\/b>\u00a0\u2014 Entering, transcribing, recording, storing, or maintaining information in written or electronic\/magnetic form.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Making Decisions and Solving Problems<\/b>\u00a0\u2014 Analyzing information and evaluating results to choose the best solution and solve problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Performing Administrative Activities<\/b>\u00a0\u2014 Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Processing Information<\/b>\u00a0\u2014 Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Establishing and Maintaining Interpersonal Relationships<\/b>\u00a0\u2014 Developing constructive and cooperative working relationships with others, and maintaining them over time.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Resolving Conflicts and Negotiating with Others<\/b>\u00a0\u2014 Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Interpreting the Meaning of Information for Others<\/b>\u00a0\u2014 Translating or explaining what information means and how it can be used.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Monitor Processes, Materials, or Surroundings<\/b>\u00a0\u2014 Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Updating and Using Relevant Knowledge<\/b>\u00a0\u2014 Keeping up-to-date technically and applying new knowledge to your job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Identifying Objects, Actions, and Events<\/b>\u00a0\u2014 Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Evaluating Information to Determine Compliance with Standards<\/b>\u00a0\u2014 Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Analyzing Data or Information<\/b>\u00a0\u2014 Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_DetailedWorkActivities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Detailed Work Activities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_DetailedWorkActivities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 16 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_DetailedWorkActivities\">\n<ul class=\"moreinfo\">\n<li>Explain regulations, policies, or procedures.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Package objects for shipping.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Prepare business correspondence.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Maintain operational records.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Compile data or documentation.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Prepare cash for deposit or disbursement.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Read materials to determine needed actions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Prepare documentation for contracts, transactions, or regulatory compliance.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Calculate costs of goods or services.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Proofread documents, records, or other files to ensure accuracy.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Check data for recording errors.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Confer with coworkers to coordinate work activities.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Provide information to coworkers.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Route mail to correct destinations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Prepare outgoing mail.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Obtain written authorization to perform activities.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<\/ul>\n<p class=\"long\">Find occupations related to multiple detailed work activities<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkContext\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Context<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkContext\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 20 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkContext\">\n<ul class=\"moreinfo\">\n<li><b>Face-to-Face Discussions<\/b>\u00a0\u2014 80% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Telephone<\/b>\u00a0\u2014 87% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Electronic Mail<\/b>\u00a0\u2014 88% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Contact With Others<\/b>\u00a0\u2014 77% responded \u201cConstant contact with others.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Deal With External Customers<\/b>\u00a0\u2014 69% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Importance of Being Exact or Accurate<\/b>\u00a0\u2014 57% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Work With Work Group or Team<\/b>\u00a0\u2014 60% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Importance of Repeating Same Tasks<\/b>\u00a0\u2014 46% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Structured versus Unstructured Work<\/b>\u00a0\u2014 56% responded \u201cSome freedom.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Time Pressure<\/b>\u00a0\u2014 50% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Indoors, Environmentally Controlled<\/b>\u00a0\u2014 76% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Coordinate or Lead Others<\/b>\u00a0\u2014 39% responded \u201cVery important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Frequency of Decision Making<\/b>\u00a0\u2014 55% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Letters and Memos<\/b>\u00a0\u2014 52% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Spend Time Sitting<\/b>\u00a0\u2014 38% responded \u201cMore than half the time.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Freedom to Make Decisions<\/b>\u00a0\u2014 42% responded \u201cA lot of freedom.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Duration of Typical Work Week<\/b>\u00a0\u2014 66% responded \u201c40 hours.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Impact of Decisions on Co-workers or Company Results<\/b>\u00a0\u2014 39% responded \u201cImportant results.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Responsibility for Outcomes and Results<\/b>\u00a0\u2014 31% responded \u201cModerate responsibility.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Frequency of Conflict Situations<\/b>\u00a0\u2014 39% responded \u201cOnce a year or more but not every month.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_JobZone\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Job Zone<\/h2>\n<div>\n<table border=\"0\" summary=\"Job Zone information for this occupation\" width=\"100%\" cellspacing=\"3\" cellpadding=\"3\">\n<tbody>\n<tr>\n<td class=\"report2b\" width=\"20%\">Title<\/td>\n<td class=\"report2\" width=\"80%\">Job Zone Two: Some Preparation Needed<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Education<\/td>\n<td class=\"report2\" width=\"80%\">These occupations usually require a high school diploma.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Related Experience<\/td>\n<td class=\"report2\" width=\"80%\">Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Job Training<\/td>\n<td class=\"report2\" width=\"80%\">Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Job Zone Examples<\/td>\n<td class=\"report2\" width=\"80%\">These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">SVP Range<\/td>\n<td class=\"report2\" width=\"80%\">(4.0 to < 6.0)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"wrapper_Education\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Education<\/h2>\n<div>\n<table border=\"0\" summary=\"Education information for this occupation\" width=\"100%\" cellspacing=\"3\" cellpadding=\"3\">\n<tbody>\n<tr>\n<th class=\"reltitlea\" scope=\"col\" width=\"10%\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/shared\/image\/blank.gif\" alt=\" \" width=\"100\" height=\"1\" \/><br \/>\nPercentage of Respondents<\/th>\n<th class=\"reltitle\" scope=\"col\" width=\"90%\">Education Level Required<\/th>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>50<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"33\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"34\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">High school diploma or equivalent<\/p>\n<div class=\"bubblepop_wrapper\"><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/help_icon.png\" alt=\"Help\" \/><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>29<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"19\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"48\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">Some college, no degree<\/td>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>18<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"12\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"55\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">Associate&#8217;s degree<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"wrapper_Credentials\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Credentials<\/h2>\n<div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/btn_appren_gov.png\" alt=\"Apprenticeship.gov\" width=\"130\" height=\"30\" \/><\/div>\n<\/div>\n<div id=\"wrapper_Interests\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Interests<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 2 displayed<\/div>\n<\/div>\n<p>Interest code:\u00a0<b>CE<\/b>\u00a0\u00a0\u00a0Want to discover your interests? Take the\u00a0O*NET Interest Profiler\u00a0at My Next Move.<\/p>\n<ul class=\"moreinfo\">\n<li><b>Conventional<\/b>\u00a0\u2014 Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this interest.\" \/><\/li>\n<li><b>Enterprising<\/b>\u00a0\u2014 Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this interest.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_WorkStyles\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Styles<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkStyles\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 16 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkStyles\">\n<ul class=\"moreinfo\">\n<li><b>Attention to Detail<\/b>\u00a0\u2014 Job requires being careful about detail and thorough in completing work tasks.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Cooperation<\/b>\u00a0\u2014 Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Dependability<\/b>\u00a0\u2014 Job requires being reliable, responsible, and dependable, and fulfilling obligations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Integrity<\/b>\u00a0\u2014 Job requires being honest and ethical.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Self Control<\/b>\u00a0\u2014 Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Independence<\/b>\u00a0\u2014 Job requires developing one&#8217;s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Initiative<\/b>\u00a0\u2014 Job requires a willingness to take on responsibilities and challenges.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Adaptability\/Flexibility<\/b>\u00a0\u2014 Job requires being open to change (positive or negative) and to considerable variety in the workplace.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Concern for Others<\/b>\u00a0\u2014 Job requires being sensitive to others&#8217; needs and feelings and being understanding and helpful on the job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Stress Tolerance<\/b>\u00a0\u2014 Job requires accepting criticism and dealing calmly and effectively with high stress situations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Analytical Thinking<\/b>\u00a0\u2014 Job requires analyzing information and using logic to address work-related issues and problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Achievement\/Effort<\/b>\u00a0\u2014 Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Leadership<\/b>\u00a0\u2014 Job requires a willingness to lead, take charge, and offer opinions and direction.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Persistence<\/b>\u00a0\u2014 Job requires persistence in the face of obstacles.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Innovation<\/b>\u00a0\u2014 Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Social Orientation<\/b>\u00a0\u2014 Job requires preferring to work with others rather than alone, and being personally connected with others on the job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkValues\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Values<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 3 displayed<\/div>\n<\/div>\n<ul class=\"moreinfo\">\n<li><b>Relationships<\/b>\u00a0\u2014 Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<li><b>Support<\/b>\u00a0\u2014 Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<li><b>Independence<\/b>\u00a0\u2014 Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_RelatedOccupations\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Related Occupations<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_RelatedOccupations\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 9 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_RelatedOccupations\">\n<div>\n<table class=\"occ\" border=\"0\" summary=\"Occupation listing\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"occcode\">43-3011.00<\/td>\n<td class=\"occtitle\">Bill and Account Collectors<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-3021.00<\/td>\n<td class=\"occtitle\">Billing and Posting Clerks<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-3051.00<\/td>\n<td class=\"occtitle\">Payroll and Timekeeping Clerks<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-4041.00<\/td>\n<td class=\"occtitle\">Credit Authorizers, Checkers, and Clerks<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-4171.00<\/td>\n<td class=\"occtitle\">Receptionists and Information Clerks\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/bf_sm.png\" alt=\"Bright Outlook\" width=\"11\" height=\"10\" \/><\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-6013.00<\/td>\n<td class=\"occtitle\">Medical Secretaries and Administrative Assistants\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/bf_sm.png\" alt=\"Bright Outlook\" width=\"11\" height=\"10\" \/><\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-6014.00<\/td>\n<td class=\"occtitle\">Secretaries and Administrative Assistants, Except Legal, Medical, and Executive\u00a0\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/bf_sm.png\" alt=\"Bright Outlook\" width=\"11\" height=\"10\" \/>\u00a0Bright Outlook<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-9041.00<\/td>\n<td class=\"occtitle\">Insurance Claims and Policy Processing Clerks<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-9061.00<\/td>\n<td class=\"occtitle\">Office Clerks, General<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n<section  class='av_textblock_section av-nl1c1-fcc7ab5a1e135e4a2685f85633a3e026 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><hr \/>\n<p>This page includes information from <a href=\"https:\/\/www.onetonline.org\/\">O*NET OnLine<\/a> by the U.S. Department of Labor, Employment and Training Administration (USDOL\/ETA). Used under the <a href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY 4.0<\/a> license. 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