{"id":725,"date":"2021-10-08T04:34:43","date_gmt":"2021-10-08T04:34:43","guid":{"rendered":"https:\/\/crowdsourcelawyers.com\/job-description-templates\/?page_id=725"},"modified":"2021-10-29T18:27:10","modified_gmt":"2021-10-29T18:27:10","slug":"customer-service-representatives","status":"publish","type":"page","link":"https:\/\/crowdsourcelawyers.com\/job-description-templates\/customer-service-representatives\/","title":{"rendered":"Customer Service Representatives"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1a16ql-2bff9464a19d1ba1ca0f376a201fec89\">\n.avia-section.av-1a16ql-2bff9464a19d1ba1ca0f376a201fec89{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/crowdsourcelawyers.com\/job-description-templates\/wp-content\/uploads\/sites\/3\/2021\/09\/job-descriptions.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section 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avia-builder-el-no-sibling '><search><form action='https:\/\/crowdsourcelawyers.com\/job-description-templates\/' id='searchform_element' method='get' class='' data-element_id='av-uh1m5-3dcec50d629dd32196cb6be3d78c1bbe' ><div class='av_searchform_wrapper'><input type='search' value='' id='s' name='s' placeholder='Search job description templates' aria-label='Search job description templates' class='av-input-field ' required \/><div class='av_searchsubmit_wrapper '><input type='submit' value='Find' id='searchsubmit' class='button ' title='View results on search page' aria-label='View results on search page' \/><\/div><input type='hidden' name='numberposts' value='5' \/><input type='hidden' name='results_hide_fields' value='' \/><\/div><\/form><\/search><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-725'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kuhvhkrf-5222d44d3149467dba6bfe8a2c3a20ca\">\n#top .av-special-heading.av-kuhvhkrf-5222d44d3149467dba6bfe8a2c3a20ca{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kuhvhkrf-5222d44d3149467dba6bfe8a2c3a20ca .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kuhvhkrf-5222d44d3149467dba6bfe8a2c3a20ca .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kuhvhkrf-5222d44d3149467dba6bfe8a2c3a20ca av-special-heading-h1 blockquote modern-quote  avia-builder-el-3  el_after_av_section  el_before_av_hr  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Customer Service Representatives<\/h1><div class='av-subheading av-subheading_below'><p>CrowdSourceLawyers.com<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='hr av-tmad1-172a2066190bf7b778a61c657757ffbb hr-default  avia-builder-el-4  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kuhvjnml-2bc0f174ebf12e8fa3b4f4f126f820e7\">\n#top .av_textblock_section.av-kuhvjnml-2bc0f174ebf12e8fa3b4f4f126f820e7 .avia_textblock{\nfont-size:19px;\n}\n<\/style>\n<section  class='av_textblock_section av-kuhvjnml-2bc0f174ebf12e8fa3b4f4f126f820e7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.<\/p>\n<hr \/>\n<p><b>Sample of reported job titles:<\/b>\u00a0Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator<\/p>\n<hr \/>\n<div class=\"reporthead\">\n<div class=\"reportheadbar\"><\/div>\n<\/div>\n<p class=\"sm\">Tasks\u00a0\u00a0|\u00a0\u00a0Technology Skills\u00a0\u00a0|\u00a0\u00a0Tools Used\u00a0\u00a0|\u00a0\u00a0Knowledge\u00a0\u00a0|\u00a0\u00a0Skills\u00a0\u00a0|\u00a0\u00a0Abilities\u00a0\u00a0|\u00a0\u00a0Work Activities\u00a0\u00a0|\u00a0\u00a0Detailed Work Activities\u00a0\u00a0|\u00a0\u00a0Work Context\u00a0\u00a0|\u00a0\u00a0Job Zone\u00a0\u00a0|\u00a0\u00a0Education\u00a0\u00a0|\u00a0\u00a0Credentials\u00a0\u00a0|\u00a0\u00a0Interests\u00a0\u00a0|\u00a0\u00a0Work Styles\u00a0\u00a0|\u00a0\u00a0Work Values\u00a0\u00a0|\u00a0\u00a0Related Occupations\u00a0\u00a0|\u00a0\u00a0Wages &#038; Employment\u00a0\u00a0|\u00a0\u00a0Job Openings\u00a0\u00a0|\u00a0\u00a0Additional Information<\/p>\n<hr \/>\n<div id=\"wrapper_Tasks\">\n<h2 class=\"reportdesc\">Tasks<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Tasks\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 15 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Tasks\">\n<ul class=\"moreinfo\">\n<li>Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Check to ensure that appropriate changes were made to resolve customers&#8217; problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Resolve customers&#8217; service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li>Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Refer unresolved customer grievances to designated departments for further investigation.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Determine charges for services requested, collect deposits or payments, or arrange for billing.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Solicit sales of new or additional services or products.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Order tests that could determine the causes of product malfunctions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers&#8217; claims.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Review insurance policy terms to determine whether a particular loss is covered by insurance.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<li class=\"long\">Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this task.\" \/><\/li>\n<\/ul>\n<p class=\"long\">Find occupations related to multiple tasks<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_TechnologySkills\">\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Technology Skills<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_TechnologySkills\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 44 displayed \u00a0 \u00a0\u00a0Show 13 tools used<\/div>\n<\/div>\n<\/div>\n<div class=\"section_TechnologySkills\">\n<ul class=\"moreinfo\">\n<li class=\"long\"><b>Access software<\/b>\u00a0\u2014 Citrix\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Accounting software<\/b>\u00a0\u2014 Fund accounting software; Intuit QuickBooks\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Sage 50 Accounting; Tax software<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Backup or archival software<\/b>\u00a0\u2014 SugarSync<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Business intelligence and data analysis software<\/b>\u00a0\u2014 IBM Cognos Impromptu\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Communications server software<\/b>\u00a0\u2014 IBM Domino; ShoreTel<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Computer based training software<\/b>\u00a0\u2014 Padlet<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Contact center software<\/b>\u00a0\u2014 Multi-channel contact center software; Timpani Contact Center; Timpani Email<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Customer relationship management CRM software<\/b>\u00a0\u2014 Blackbaud The Raiser&#8217;s Edge; Salesforce software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Salesforce.com Salesforce CRM; Telemation e-CRM\u00a0<span class=\"sm long\">(see all 16 examples)<\/span><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Data base reporting software<\/b>\u00a0\u2014 SAP Crystal Reports\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Data base user interface and query software<\/b>\u00a0\u2014 Airtable; Data entry software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Oracle software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Yardi\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0<span class=\"sm long\">(see all 9 examples)<\/span><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Desktop communications software<\/b>\u00a0\u2014 Skype<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Desktop publishing software<\/b>\u00a0\u2014 Microsoft Publisher<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Document management software<\/b>\u00a0\u2014 Adobe Systems Adobe Acrobat\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Dropbox<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Electronic mail software<\/b>\u00a0\u2014 Astute Solutions PowerCenter; IBM Notes\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft Exchange\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft Outlook\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Enterprise resource planning ERP software<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0\u2014 Microsoft Dynamics GP\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; NetSuite ERP\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Oracle JD Edwards EnterpriseOne\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Oracle PeopleSoft\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0<span class=\"sm long\">(see all 9 examples)<\/span><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Enterprise system management software<\/b>\u00a0\u2014 IBM Power Systems software<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Fax software<\/b>\u00a0\u2014 Open Text Fax Server, RightFax Edition<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Financial analysis software<\/b>\u00a0\u2014 Delphi Technology; Oracle E-Business Suite Financials<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Graphics or photo imaging software<\/b>\u00a0\u2014 Adobe Systems Adobe Creative Cloud\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Adobe Systems Adobe Flash; Adobe Systems Adobe Illustrator\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Adobe Systems Adobe Photoshop\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Helpdesk or call center software<\/b>\u00a0\u2014 j2 Global Communications onebox<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Human resources software<\/b>\u00a0\u2014 ADP Workforce Now\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Human resource management software HRMS; Oracle Taleo\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Information retrieval or search software<\/b>\u00a0\u2014 LexisNexis<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Instant messaging software<\/b>\u00a0\u2014 GroupMe<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Internet browser software<\/b>\u00a0\u2014 Microsoft Internet Explorer<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Internet protocol IP multimedia subsystem software<\/b>\u00a0\u2014 Voice over internet protocol VoiP system software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Materials requirements planning logistics and supply chain software<\/b>\u00a0\u2014 iShip<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li><b>Medical software<\/b>\u00a0\u2014 Healthcare common procedure coding system HCPCS\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Medical condition coding software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Medical procedure coding software; MEDITECH software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Mobile messaging service software<\/b>\u00a0\u2014 Unified messaging software<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Multi-media educational software<\/b>\u00a0\u2014 Nearpod<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Network conferencing software<\/b>\u00a0\u2014 Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Network security and virtual private network VPN equipment software<\/b>\u00a0\u2014 Virtual private networking VPN software\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Office suite software<\/b>\u00a0\u2014 Google Drive\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft Office\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Operating system software<\/b>\u00a0\u2014 Apple macOS\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Handheld computer device software; Microsoft Windows\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Palm OS\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Point of sale POS software<\/b>\u00a0\u2014 Main Street Softworks Monetra<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Presentation software<\/b>\u00a0\u2014 Apple Keynote; Microsoft PowerPoint\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Poll Everywhere<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Project management software<\/b>\u00a0\u2014 Microsoft SharePoint\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft Teams; Slack<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Spreadsheet software<\/b>\u00a0\u2014 Microsoft Excel\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Time accounting software<\/b>\u00a0\u2014 Kronos Workforce Timekeeper<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Transaction security and virus protection software<\/b>\u00a0\u2014 McAfee; Symantec\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Video conferencing software<\/b>\u00a0\u2014 FaceTime; Google Meet; LogMeIn GoToMeeting; Zoom<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Video creation and editing software<\/b>\u00a0\u2014 YouTube\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Voice recognition software<\/b>\u00a0\u2014 DSC Pacer Interactive Voice Response System<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Web page creation and editing software<\/b>\u00a0\u2014 Facebook\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Google Sites; LinkedIn\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Social media sites\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<li class=\"long\"><b>Word processing software<\/b>\u00a0\u2014 Google Docs\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0; Microsoft OneNote; Microsoft Word\u00a0<img loading=\"lazy\" decoding=\"async\" title=\"Hot technology\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this technology.\" \/><\/li>\n<\/ul>\n<p class=\"sm\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/ht_sm.png\" alt=\"Hot technology\" width=\"13\" height=\"15\" \/>\u00a0Hot Technology \u2014 a technology requirement frequently included in employer job postings.<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_Knowledge\">\n<p class=\"sm\">back to top<\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Knowledge<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 4 displayed<\/div>\n<\/div>\n<ul class=\"moreinfo\">\n<li><b>Customer and Personal Service<\/b>\u00a0\u2014 Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>English Language<\/b>\u00a0\u2014 Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>Clerical<\/b>\u00a0\u2014 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<li><b>Computers and Electronics<\/b>\u00a0\u2014 Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this knowledge.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_Skills\">\n<p class=\"sm\">back to top<\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/\">CrowdSourceLawyers.com<\/a><\/p>\n<p><a href=\"https:\/\/crowdsourcelawyers.com\/job-description-templates\/\">https:\/\/crowdsourcelawyers.com\/job-description-templates\/<\/a><\/p>\n<hr \/>\n<h2 class=\"reportdesc\">Skills<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Skills\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 10 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Skills\">\n<ul class=\"moreinfo\">\n<li><b>Active Listening<\/b>\u00a0\u2014 Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Speaking<\/b>\u00a0\u2014 Talking to others to convey information effectively.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Service Orientation<\/b>\u00a0\u2014 Actively looking for ways to help people.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Reading Comprehension<\/b>\u00a0\u2014 Understanding written sentences and paragraphs in work related documents.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li><b>Critical Thinking<\/b>\u00a0\u2014 Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Persuasion<\/b>\u00a0\u2014 Persuading others to change their minds or behavior.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Active Learning<\/b>\u00a0\u2014 Understanding the implications of new information for both current and future problem-solving and decision-making.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Monitoring<\/b>\u00a0\u2014 Monitoring\/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Social Perceptiveness<\/b>\u00a0\u2014 Being aware of others&#8217; reactions and understanding why they react as they do.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<li class=\"long\"><b>Time Management<\/b>\u00a0\u2014 Managing one&#8217;s own time and the time of others.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this skill.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_Abilities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Abilities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_Abilities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 11 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_Abilities\">\n<ul class=\"moreinfo\">\n<li><b>Oral Comprehension<\/b>\u00a0\u2014 The ability to listen to and understand information and ideas presented through spoken words and sentences.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Oral Expression<\/b>\u00a0\u2014 The ability to communicate information and ideas in speaking so others will understand.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Speech Clarity<\/b>\u00a0\u2014 The ability to speak clearly so others can understand you.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Speech Recognition<\/b>\u00a0\u2014 The ability to identify and understand the speech of another person.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li><b>Near Vision<\/b>\u00a0\u2014 The ability to see details at close range (within a few feet of the observer).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Problem Sensitivity<\/b>\u00a0\u2014 The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Written Expression<\/b>\u00a0\u2014 The ability to communicate information and ideas in writing so others will understand.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Written Comprehension<\/b>\u00a0\u2014 The ability to read and understand information and ideas presented in writing.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Deductive Reasoning<\/b>\u00a0\u2014 The ability to apply general rules to specific problems to produce answers that make sense.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Inductive Reasoning<\/b>\u00a0\u2014 The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<li class=\"long\"><b>Information Ordering<\/b>\u00a0\u2014 The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this ability.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkActivities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Activities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkActivities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 19 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkActivities\">\n<ul class=\"moreinfo\">\n<li><b>Getting Information<\/b>\u00a0\u2014 Observing, receiving, and otherwise obtaining information from all relevant sources.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Interacting With Computers<\/b>\u00a0\u2014 Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Communicating with Persons Outside Organization<\/b>\u00a0\u2014 Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Communicating with Supervisors, Peers, or Subordinates<\/b>\u00a0\u2014 Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li><b>Establishing and Maintaining Interpersonal Relationships<\/b>\u00a0\u2014 Developing constructive and cooperative working relationships with others, and maintaining them over time.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Making Decisions and Solving Problems<\/b>\u00a0\u2014 Analyzing information and evaluating results to choose the best solution and solve problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Updating and Using Relevant Knowledge<\/b>\u00a0\u2014 Keeping up-to-date technically and applying new knowledge to your job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Processing Information<\/b>\u00a0\u2014 Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Resolving Conflicts and Negotiating with Others<\/b>\u00a0\u2014 Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Organizing, Planning, and Prioritizing Work<\/b>\u00a0\u2014 Developing specific goals and plans to prioritize, organize, and accomplish your work.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Interpreting the Meaning of Information for Others<\/b>\u00a0\u2014 Translating or explaining what information means and how it can be used.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Identifying Objects, Actions, and Events<\/b>\u00a0\u2014 Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Performing for or Working Directly with the Public<\/b>\u00a0\u2014 Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Documenting\/Recording Information<\/b>\u00a0\u2014 Entering, transcribing, recording, storing, or maintaining information in written or electronic\/magnetic form.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Analyzing Data or Information<\/b>\u00a0\u2014 Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Performing Administrative Activities<\/b>\u00a0\u2014 Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Coaching and Developing Others<\/b>\u00a0\u2014 Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Judging the Qualities of Things, Services, or People<\/b>\u00a0\u2014 Assessing the value, importance, or quality of things or people.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\"><b>Thinking Creatively<\/b>\u00a0\u2014 Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_DetailedWorkActivities\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Detailed Work Activities<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_DetailedWorkActivities\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 16 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_DetailedWorkActivities\">\n<ul class=\"moreinfo\">\n<li>Discuss goods or services information with customers or patrons.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Respond to customer problems or complaints.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Maintain financial or account records.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Refer customers to appropriate personnel.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li>Calculate costs of goods or services.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Collect deposits, payments or fees.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Execute sales or other financial transactions.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Prepare documentation for contracts, transactions, or regulatory compliance.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Provide notifications to customers or patrons.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Coordinate operational activities.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Promote products, services, or programs.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Review customer insurance information.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Inspect items for damage or defects.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Process customer bills or payments.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Verify accuracy of financial or transactional data.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<li class=\"long\">Recommend packing or shipping methods.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this activity.\" \/><\/li>\n<\/ul>\n<p class=\"long\">Find occupations related to multiple detailed work activities<\/p>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkContext\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Context<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkContext\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 20 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkContext\">\n<ul class=\"moreinfo\">\n<li><b>Telephone<\/b>\u00a0\u2014 100% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Contact With Others<\/b>\u00a0\u2014 85% responded \u201cConstant contact with others.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Electronic Mail<\/b>\u00a0\u2014 74% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Face-to-Face Discussions<\/b>\u00a0\u2014 66% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li><b>Importance of Being Exact or Accurate<\/b>\u00a0\u2014 57% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Indoors, Environmentally Controlled<\/b>\u00a0\u2014 84% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Importance of Repeating Same Tasks<\/b>\u00a0\u2014 51% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Spend Time Sitting<\/b>\u00a0\u2014 18% responded \u201cAbout half the time.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Time Pressure<\/b>\u00a0\u2014 52% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Letters and Memos<\/b>\u00a0\u2014 47% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Structured versus Unstructured Work<\/b>\u00a0\u2014 42% responded \u201cA lot of freedom.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Deal With External Customers<\/b>\u00a0\u2014 48% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Frequency of Decision Making<\/b>\u00a0\u2014 51% responded \u201cEvery day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Work With Work Group or Team<\/b>\u00a0\u2014 47% responded \u201cExtremely important.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Impact of Decisions on Co-workers or Company Results<\/b>\u00a0\u2014 34% responded \u201cImportant results.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Freedom to Make Decisions<\/b>\u00a0\u2014 57% responded \u201cLimited freedom.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Spend Time Making Repetitive Motions<\/b>\u00a0\u2014 27% responded \u201cContinually or almost continually.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Deal With Unpleasant or Angry People<\/b>\u00a0\u2014 27% responded \u201cOnce a week or more but not every day.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Duration of Typical Work Week<\/b>\u00a0\u2014 44% responded \u201c40 hours.\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<li class=\"long\"><b>Physical Proximity<\/b>\u00a0\u2014 41% responded \u201cSlightly close (e.g., shared office).\u201d<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work context.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_JobZone\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Job Zone<\/h2>\n<div>\n<table border=\"0\" summary=\"Job Zone information for this occupation\" width=\"100%\" cellspacing=\"3\" cellpadding=\"3\">\n<tbody>\n<tr>\n<td class=\"report2b\" width=\"20%\">Title<\/td>\n<td class=\"report2\" width=\"80%\">Job Zone Two: Some Preparation Needed<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Education<\/td>\n<td class=\"report2\" width=\"80%\">These occupations usually require a high school diploma.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Related Experience<\/td>\n<td class=\"report2\" width=\"80%\">Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Job Training<\/td>\n<td class=\"report2\" width=\"80%\">Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">Job Zone Examples<\/td>\n<td class=\"report2\" width=\"80%\">These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.<\/td>\n<\/tr>\n<tr>\n<td class=\"report2b\" width=\"20%\">SVP Range<\/td>\n<td class=\"report2\" width=\"80%\">(4.0 to < 6.0)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"wrapper_Education\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Education<\/h2>\n<div>\n<table border=\"0\" summary=\"Education information for this occupation\" width=\"100%\" cellspacing=\"3\" cellpadding=\"3\">\n<tbody>\n<tr>\n<th class=\"reltitlea\" scope=\"col\" width=\"10%\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/shared\/image\/blank.gif\" alt=\" \" width=\"100\" height=\"1\" \/><br \/>\nPercentage of Respondents<\/th>\n<th class=\"reltitle\" scope=\"col\" width=\"90%\">Education Level Required<\/th>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>67<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"44\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"23\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">High school diploma or equivalent<\/p>\n<div class=\"bubblepop_wrapper\"><img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/help_icon.png\" alt=\"Help\" \/><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>16<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"10\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"57\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">Bachelor&#8217;s degree<\/td>\n<\/tr>\n<tr>\n<td class=\"report2a\" width=\"10%\"><b>6<\/b>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_blue.gif\" alt=\" \" width=\"4\" height=\"5\" \/><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/pixel_grayD.gif\" alt=\" \" width=\"63\" height=\"5\" \/><\/td>\n<td class=\"report2\" width=\"90%\">Some college, no degree<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<div id=\"wrapper_Credentials\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"report\">Credentials<\/h2>\n<div><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/btn_training.png\" alt=\"Find Training\" width=\"115\" height=\"30\" \/>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/btn_cert.png\" alt=\"Find Certifications\" width=\"115\" height=\"30\" \/>\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/btn_appren_gov.png\" alt=\"Apprenticeship.gov\" width=\"130\" height=\"30\" \/><\/div>\n<\/div>\n<div id=\"wrapper_Interests\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Interests<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 3 displayed<\/div>\n<\/div>\n<p>Interest code:\u00a0<b>ESC<\/b>\u00a0\u00a0\u00a0Want to discover your interests? Take the\u00a0O*NET Interest Profiler\u00a0at My Next Move.<\/p>\n<ul class=\"moreinfo\">\n<li><b>Enterprising<\/b>\u00a0\u2014 Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this interest.\" \/><\/li>\n<li><b>Social<\/b>\u00a0\u2014 Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this interest.\" \/><\/li>\n<li><b>Conventional<\/b>\u00a0\u2014 Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this interest.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_WorkStyles\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Styles<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_WorkStyles\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 16 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_WorkStyles\">\n<ul class=\"moreinfo\">\n<li><b>Attention to Detail<\/b>\u00a0\u2014 Job requires being careful about detail and thorough in completing work tasks.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Cooperation<\/b>\u00a0\u2014 Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Integrity<\/b>\u00a0\u2014 Job requires being honest and ethical.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Dependability<\/b>\u00a0\u2014 Job requires being reliable, responsible, and dependable, and fulfilling obligations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li><b>Concern for Others<\/b>\u00a0\u2014 Job requires being sensitive to others&#8217; needs and feelings and being understanding and helpful on the job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Self Control<\/b>\u00a0\u2014 Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Stress Tolerance<\/b>\u00a0\u2014 Job requires accepting criticism and dealing calmly and effectively with high stress situations.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Adaptability\/Flexibility<\/b>\u00a0\u2014 Job requires being open to change (positive or negative) and to considerable variety in the workplace.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Independence<\/b>\u00a0\u2014 Job requires developing one&#8217;s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Social Orientation<\/b>\u00a0\u2014 Job requires preferring to work with others rather than alone, and being personally connected with others on the job.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Achievement\/Effort<\/b>\u00a0\u2014 Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Analytical Thinking<\/b>\u00a0\u2014 Job requires analyzing information and using logic to address work-related issues and problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Persistence<\/b>\u00a0\u2014 Job requires persistence in the face of obstacles.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Initiative<\/b>\u00a0\u2014 Job requires a willingness to take on responsibilities and challenges.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Leadership<\/b>\u00a0\u2014 Job requires a willingness to lead, take charge, and offer opinions and direction.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<li class=\"long\"><b>Innovation<\/b>\u00a0\u2014 Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work style.\" \/><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"wrapper_WorkValues\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Work Values<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"collapse short\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/more_dis.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 3 displayed<\/div>\n<\/div>\n<ul class=\"moreinfo\">\n<li><b>Relationships<\/b>\u00a0\u2014 Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<li><b>Support<\/b>\u00a0\u2014 Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<li><b>Independence<\/b>\u00a0\u2014 Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.<img decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/moreinfo.png\" alt=\"See more occupations related to this work value.\" \/><\/li>\n<\/ul>\n<\/div>\n<div id=\"wrapper_RelatedOccupations\">\n<p class=\"sm\">back to top<\/p>\n<h2 class=\"reportdesc\">Related Occupations<\/h2>\n<div class=\"reportsubdesc\">\n<div class=\"section_RelatedOccupations\">\n<div class=\"collapse long\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/less.png\" alt=\"Show fewer\" width=\"28\" height=\"14\" \/>\u00a0All 9 displayed<\/div>\n<\/div>\n<\/div>\n<div class=\"section_RelatedOccupations\">\n<div>\n<table class=\"occ\" border=\"0\" summary=\"Occupation listing\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td class=\"occcode\">43-3011.00<\/td>\n<td class=\"occtitle\">Bill and Account Collectors<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-4031.00<\/td>\n<td class=\"occtitle\">Court, Municipal, and License Clerks\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/bf_sm.png\" alt=\"Bright Outlook\" width=\"11\" height=\"10\" \/><\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-4041.00<\/td>\n<td class=\"occtitle\">Credit Authorizers, Checkers, and Clerks<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-4081.00<\/td>\n<td class=\"occtitle\">Hotel, Motel, and Resort Desk Clerks<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-4111.00<\/td>\n<td class=\"occtitle\">Interviewers, Except Eligibility and Loan<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-4141.00<\/td>\n<td class=\"occtitle\">New Accounts Clerks<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-4171.00<\/td>\n<td class=\"occtitle\">Receptionists and Information Clerks\u00a0\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.onetonline.org\/image\/bf_sm.png\" alt=\"Bright Outlook\" width=\"11\" height=\"10\" \/>\u00a0Bright Outlook<\/td>\n<\/tr>\n<tr>\n<td class=\"occcode\">43-4181.00<\/td>\n<td class=\"occtitle\">Reservation and Transportation Ticket Agents and Travel Clerks<\/td>\n<\/tr>\n<tr class=\"long\">\n<td class=\"occcode\">43-5011.00<\/td>\n<td class=\"occtitle\">Cargo and Freight Agents<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n<section  class='av_textblock_section av-lthkd-8ed8368a13c7948872ab36c6a7e6902d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><hr \/>\n<p>This page includes information from <a href=\"https:\/\/www.onetonline.org\/\">O*NET OnLine<\/a> by the U.S. Department of Labor, Employment and Training Administration (USDOL\/ETA). Used under the <a href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY 4.0<\/a> license. O*NET\u00ae is a trademark of USDOL\/ETA.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fvimt-ea630e5a2902bb4c975059a89236a052\">\n.avia-section.av-fvimt-ea630e5a2902bb4c975059a89236a052{\nbackground-color:#000000;\nbackground:linear-gradient( to bottom, #000000, #7bb0e7 );\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-fvimt-ea630e5a2902bb4c975059a89236a052 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_textblock  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-725'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753\">\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av_searchform_wrapper{\nborder-radius:0px 0px 0px 0px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 #s.av-input-field{\nborder-radius:0px 0px 0px 0px;\nfont-size:19px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av-input-field-icon.av-search-icon{\nfont-size:19px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av-input-field-icon.av-search-icon.avia-svg-icon svg:first-child{\nheight:19px;\nwidth:19px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 #searchsubmit{\nborder-radius:0px 0px 0px 0px;\nfont-size:19px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av_searchsubmit_wrapper{\nborder-radius:0px 0px 0px 0px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av-button-icon.av-search-icon{\nfont-size:19px;\n}\n#top .avia_search_element.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753 .av-button-icon.av-search-icon.avia-svg-icon svg:first-child{\nheight:19px;\nwidth:19px;\n}\n.ajax_search_response.av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753{\npadding:0px 0px 0px 0px;\nmargin:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='avia_search_element av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753  avia-builder-el-8  avia-builder-el-no-sibling '><search><form action='https:\/\/crowdsourcelawyers.com\/job-description-templates\/' id='searchform_element' method='get' class='' data-element_id='av-b6rsd-11251b0dda05ef1b5c58b3bdd56eb753' ><div class='av_searchform_wrapper'><input type='search' value='' id='s' name='s' placeholder='Search job description templates' aria-label='Search job description templates' class='av-input-field ' required \/><div class='av_searchsubmit_wrapper '><input type='submit' value='Find' id='searchsubmit' class='button ' title='View results on search page' aria-label='View results on search page' \/><\/div><input type='hidden' name='numberposts' value='5' \/><input type='hidden' name='results_hide_fields' value='' \/><\/div><\/form><\/search><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-725","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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